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markrandall's Review for uno

 uno (Broadband Fixed Line)
Posted: 29th Oct, 2010    By: markrandall
Full Star Full Star Full Star Full Star Full Star
Title: Good so far!
Switched from dare I say it "Orange Home" to Xilo onto the £19.99/month package to offer increased upload speed (My Exchange only serves 200 people so no chance of Fibre here!)

Orange was fine to use during the day, but as soon as it got to after 4pm or anytime at the weekend speed would drop from 3.4MBPS to anything between 200-500k

Now with Xilo (Or Uno as my IP reports) and after the line rebalancing I am still getting 3.4MBPS, but this does not drop off at all. It did to start with but I am told that my line had to "Re Train" as I was switching to a business product.

Also, very pleased that I can now get 0.7MBPS Upload compared to the 0.36MBPS I was getting with Orange.

Support is also English, compared to Orange's which isn't, and seem to be helpful. I've only ever called them, rather than dealt out of phone hours.

Ping Times are usually between 35-40MS on speedtest servers, although turning interleaving off did reduce this to 20MS but I think the speed dropped slightly so I turned it back on.

So far, so good anyway. 15GB doesn't sound like a lot of usage, but it is only counted during 8am-8pm Mon-Fri on the package i'm on and I don't think I will go over that.

Only 1 month in, but thought I would review. If anything changes I will make sure that this is updated.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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