Having had a complete nightmare with BT, and getting nowhere with trying to sort our landline and broadband, we decided to find another ISP. Andrews & Arnold were excellent from the outset. As well has helping us chose the most appropriate business package they persevered and kept us informed at every step of the transition away from BT. The communication from the team were excellent, in particular Louise Acres kept us up to date with every step of the transfer of ISP and battled on our behalf with BT. When you need to speak with someone who knows what they are speaking about, and has sensible suggestions and treats you like a person, does not pass you from pillar to post and actually has some customer service, use A&A. I cannot recommend them enough.
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