My review is about both my old service using the old 8mb service and my new one which is the fibre 80mb service. Rarely do I leave such comments but having been a customer for over 4 years now I feel these guys have earned it.

Previously with another smaller provider but the costs for data usage became such a problem that moving was only the possible solution. I started on a 50gb package and then slowly moved up to 200gb. During this time I had a reliable service with no contensions and could stream movies and use things like netflix without discernible affect.

BT and the local council under government funding upgraded my line to the latest technology and having waited for months with delays and excuses it went live about 5 weeks go. I ordered a 200gb package and had it installed a week later with a very pleasant engineer. Since that point, i’m getting the same great service just at much faster speeds.

When I have needed to contact support about any problems that i’ve created, they have been helpful, knowledgeable and efficient.

I do pay more than some of mass corporates out there but having been burnt before by BT, Bulldog and Sky, I know good service costs a little extra. Buy cheap, buy twice. My gold seal of approval.

The only one criticism I have is their website, it’s a bit clunky on my tablet. I hear they are changing this soon but I have marked down slightly for that, but it is in no way reflected on the broadband.