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stefano6791's Review for Post Office
Post Office (Broadband Fixed Line)
Posted: 30th Mar, 2015
By:
stefano6791
Title: Poor line. frustrating experience
We had PostOffice for two years.
At first it was OK. Then we start to experience random disconnections, slow traffic, horrible upload speeds (sync a few pictures on DropBox took forever)
We called the "support" and you get the usual person from a call center probably in Bombay, taking you trhough a checklist of things to do every time, and at the end, the do "something" that temporarly fixes our problem for half a day.
Never escalate, neve fix the problem for real.
We moved to a much better technical provider: AAISP.
PostOffice is cheap, but (don't) you get what you (don't) pay.
Time With Provider:
Package Name:
At first it was OK. Then we start to experience random disconnections, slow traffic, horrible upload speeds (sync a few pictures on DropBox took forever)
We called the "support" and you get the usual person from a call center probably in Bombay, taking you trhough a checklist of things to do every time, and at the end, the do "something" that temporarly fixes our problem for half a day.
Never escalate, neve fix the problem for real.
We moved to a much better technical provider: AAISP.
PostOffice is cheap, but (don't) you get what you (don't) pay.
Time With Provider:
Package Name:
Value
Speed
Support
Services
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