Zen staff lied FOUR times on the start date of my broadband service.
I cancelled the contract on the fourth time.
The staff were English and easy to understand, which is a bonus I suppose, but that's where it ends.
Also I had to call THEM for the fourth bout of bad news - are they really that inept that they don't even realise when their promises are being broken, or is it that they just don't care??
How can a business be trusted and considered 'good' if they can't even get it right BEFORE a new customer enters into a contract?
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