Moved homes some time ago and decided to opt for what was claimed to be the best provider.

After waiting for my line to go live, nothing happened. Called their support "team" and ended up always speaking to the same grumpy, dismissive and rude man.

Should have been connected well in time for the holiday break but they failed to do this and like other comments, insisted I email them certain information. I felt completely victimised.

4 weeks passed and I moved to another sham of a provider.

Don't believe the hype, they may be ok for most but they're certainly not customer friendly to what is a normal person with mild speech impediment.

Couldn't use any services so 0, support although answered was not helpful so a 2, didn't see any speed as it never worked so 0 and value, paid for nothing so not worth it and 0.