I had been with BT on an unlimited Fibre connection however I was getting tired of them screwing up my account and with 2 price rises in several months I had had enough and decided it was time to leave.

Started looking at one of my old spots thinkbroadband and had a look at what people were recommending on there then went to the site to have a look and compare prices. I then came across UNO and decided they were going to be the new one for me had not seen any bad reviews so as soon as I got the email from BT about prices going up again I rang them up and gave them my notice (14 days to transfer).

Ordering through their site was very easy picked my day to migrate and ordered a new Zyxel VMG8924-B10A as they had a fantastic offer for it (nearly half the price on Amazon and over half price from Zen).

Migration happened sometime just before I got up at 6am on the day I picked and went through so smoothly. Checked my internet speed and was exactly the same as what I was getting with BT.

Support was excellent and any queries I had (and I did have a few) were quick including getting a reply back after 1am.

I am so glad I chose to go with Uno its like a breath of fresh air compared to BT and I do not regret going with one of the smaller ISP's at all. Even better the having to have a land line and BT charging 18.99 for it soon I get to save 7 quid a month as Uno its only 11.99 inc VAT per month. I dont use the landline at all so it was also good to find someone not charging a silly price for it.