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F022Y's Review for CloudScape Connect

 CloudScape Connect (Broadband Fixed Line)
Posted: 18th Jun, 2019    By: F022Y
Full Star Full Star Full Star Half Star Empty Star
Title: 3 Years after original review
Review update 18/6/19

So I was really happy with cloudscape but service and support is just slipping now. I currently have an open support case from the 13th June which i've not had a response on, last time this happened i took to social media which i shouldn't have to do.

When it works its great but it is always in the back of your mind "I hope i don't have to contact them." The support guy i have spoken to is helpful but it may just be him, I currently looking for a replacement supplier and who knows if they can sort themselves out i may come back.

Time With Provider: 3 Years
Package Name: 80/20 service
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Half Star Empty Star Empty Star
Support
Full Star Half Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Full Star Full Star Full Star
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