Andrews & Arnold are one of a dying breed in the UK: an ISP that gives individual attention to their customers.
From sales and advice to technical support they are the best I have ever dealt with (special praise for Shaun but they are all dedicated and hard working people). There are no fob-offs and excuses, if they don't know something they will find out and get back to you. They are great at communicating with Openreach and getting your problems resolved.
They are suited to everyone from everyday, non-technical users to uber-geeks. They are extremely open and you can find information about almost anything related to the services and hardware on their website. They offer top class monitoring and reporting tools should you need them as well.
In addition to a great base service, A&A don't mess with your connection in ways that many of the other ISPs do. No traffic shaping, no filtering, no privacy intrusion.
They are supporters of the Open Rights Group and are vocal opponents to harmful, draconian legislation such as we have seen in recent years from the current UK government.
They are not the cheapest ISP but for the little extra you pay you are getting a AAA-class service and product with your privacy and freedom as top priorities.
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