Reviews » Broadband Fixed Line » 

PlusNet Reviews

Sponsored Links
☰ Login   /   Signup ⚲ Search
◉ 

micoli's Review for PlusNet

 PlusNet (Broadband Fixed Line)
Posted: 04th Dec, 2017    By: micoli
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Plus Net - Terrible!!!
I've had an intermittent and very unreliable internet connection from 2 weeks after connection on 24 July. Customer services are a joke. After waiting 30 - 40 minutes to get through they go through the same unhelpful script. The faults team aren't any use either as they just try to organise an engineers visit, (which could possibly cost £65), Even at that potential charge I've never been able to get an engineer booked. On 2 other occasions customer services transferred me to the faults team and I waited for 10 - 15 minutes before being cut off. The list goes on and on.

They don't even answer the online faults forum which they direct you to to answer questions they pose. Although this morning I had a question asking me if I wanted the fault investigated. It is 4 months too late and I'm now going through the process of changing provider, (which might have prompted their response).

I'm going back to Sky and although I have been informed I'll have to pay an early cancellation fee. it will be worth it just to get a reliable connection and get rid off the stress caused by Plus Net. If this was a product I bought over the counter it would be returned for a refund as 'not fit for use'.

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5467)
  2. BT (3505)
  3. Politics (2523)
  4. Openreach (2290)
  5. Business (2251)
  6. Building Digital UK (2233)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1778)
  10. 4G (1654)
  11. Virgin Media (1607)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules