XILO

I am very, very pleased with Xilo's service once i was switched over from my previous ISP.

I really do like the web based stats and the fact i can play any online games, regardless of where the servers for the games are based. (Before with BT broadband they claimed they didn't block anything, but i couldn't play on any US server based games, such as Champions online or Star trek online without serious lag or rubberbanding).

So overall, glad i moved over to xilo, who, so far, have exceeded my expectations. I hope i will be saying this, this time next year, too.

Home 25GB Option

A seamless migration to Xilo.

Firstly, my decision to migrate from AOL after 13 years was made on the reviews I read on this site. So I hope all you guys are right!

Having got my MAC Code from my AOL last Thursday, I signed up immediately with Xilo and was advised my broadband line would be "live" at some point on the Tuesday. In the intervening period, I also received an email with my new log in details, router settings and IP address.

On the Tuesday, I fired up my PC before going to work about 7.40am and to my great surprise received an email to say my connection had now been activated :-) It only took a couple of minutes to re-program my router with the new user details and settings, hit "Connect" and Hey Presto - I was up and running!

I left my PC on and went to work, where I was able to connect to it using LogMeIn and monitor my download speeds at various times during the day.

I was pleasantly surprised to be hitting speeds of 5.6mb - 5.8mb from my BT exchange 8mb line. What I DIDN'T expect though, was STILL to be getting speeds of over 5mb during peak evening hours, especially on a "bad telly" night when more people usually log on the net and slow it down.

Even during the best times of the "real AOL" before Carphone Warehouse took them over, I never really got speeds much more than 3.5mb - 4mb and often around 2mb.

But since about 6 months ago when AOL/CPW/TalkTalk unceremoniously and without warning disconnected me while they migrated to their "OPAL" network, bandwidth and download speeds had dropped to an abysmal level, especially on one evening when I was getting a speed of only 384kbps. This I understand is due to AOL/CPW/TalkTalk's "traffic shaping" and "broadband throttling", so I was very interested to read that Xilo DO NOT do this.

As you can imagine I am very pleased to achieve the "new" speeds (new to me!) from Xilo. Last night my other half and I were able to watch the likes of BBC iPlayer and You Tube without huge pauses and stutters.

Also impressive is Xio's on-line "Dashboard", where once registered, you have resources like checking your download usage, raising support calls (tickets),connection history, messages audit trail, support forum and much more.

It's early days yet, but so far I am very impressed with Xilo and will probably recommend them to friends and family

David

Home 25GB Option.

So far it's brilliant and it was a very easy transition with A+ customer service and a website that is easy to use and navigate with a broad range of services.

Class.
Nb

Have used the service for over two months now, and the speed is faster than my previous ISP reaching on average 4.5-5 megabytes.

Support is very good.

Been with Xilo for a couple of months on their 'Pro 16 home' service, which is via Cable & Wireless's LLU network.

The connection is very good. Speeds are great at all times. Xilo customer service is excellent (you won't find better). The price of £17.61/month is also pretty amazing for a totally unlimited, un-throttled connection

Xilo is the best ISP I've been with in 10+ years of been on the internet.