We have multiple ADSL lines with Andrews and Arnold and these range from 20CN to FTTC.
We moved our lines to them to enable us to take advantage of IPv6 but also having proper routed IPv4 blocks, so that we could build a robust infrastructure for us and our customers.
While we have had issues with our lines, all have been dealt by their support dept. in a professional manner.
Likewise help has been made available when using the 3G services.
Probably the best thing is the "openness" in the way they conduct their business. You get exactly what you expect to get, but without anything you don't need. They obviously have a passion for what they do, and they try very hard to be better, sometimes despite what their own suppliers get up to.
Like most people have reported, this quality service comes at a price, however from our businesses point of view, this still represents value for money as it is consistent with the image that we wish our customers to see from us.
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