Having been forced out of Coms because of the appalling service, total indifference towards customer support and just generally being downright awful I decided to give Aquiss a chance because they offer a one-month contract.
It's too early to tell whether or not I've done the right thing but the early signs are not good.
I gave Aquiss my MAC code on July 25th but I have heard absolutely nothing from them since. I don't know if they've accepted my order. I don't know if they are transferring my Internet provision to themselves. I know absolutely nothing because I've heard absolutely nothing.
For now this is as far as my review can go. I will of course update it with further information if and when I hear from Aquiss.
UPDATE:
It seems that Aquiss have been quietly beavering away in the background sorting out my migration and keeping me informed throughout the process. Unfortunately Gmail decided that Aquiss was spam despite my adding Aquiss to my contacts and this is why I've not received any further communication from them other than the initial acceptance of my order.
This morning I was telephoned by Aquiss to inform me that my connection went live yesterday and so with much rejoicing I was finally able to leave Coms behind me. If any of you have any sense whatsoever you will avoid Coms like the plague. I can't see how they get away with calling themselves an ISP. Thank you Aquiss, thank you for saving me from hell.
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