ISP Reviews by hackinjack

I am a Professional IT Engineer with over 30 years experience, and have been with Cabletel/NTL/Virgin Media since about 1997, with varying degrees of mediocre service but they were overall the lesser of the various evils so I stuck with them.

I then moved house to somewhere VM were unable to provision, and asked a group of highly knowledgeable people what ISP they would recommend and the responses were unanimous: AAISP.

They weren't wrong either. I connected to their IRC channel to ask some questions, and within seconds had responses from someone who clearly knew what they were talking about and in fact, I had the most enlightened and useful conversation I think I have ever had with someone from an ISP. It was actually exhilarating.

I was sold by that. From the moment I placed the order, I had helpful and timely updates, and even had my mistake spotted (and corrected) by their staff when I entered the wrong address (my brain had been fried by months of house moving stress). The installation was within 1 week of moving in, everything 'just worked' and was up and running in about 1/2 hour.

Now that I'm and AAISP customer I certainly don't think I'll be going anywhere else in future. Their support and service are a breath of fresh air. Incredible in this day and age of the attitude 'ignore the customers problems, they'll give up and go away eventually'.

Well done AA.