You want an ISP that delivers a good service, reliably. Many ISP's will do this. But when things go wrong, you want support, great support, and things to get fixed. This is where AAISP shines.
I worked from home, for IBM, and was with BT, because that's what IBM provided. My ADSL would fail, then recover up to ten times per day. Continual complaints got me nowhere, so I decided to find my own ISP, at my own expense, and AAISP promised to get my ADSL fixed.
As soon as I was connected via AAISP, they took action. BT engineers started appearing, nearly every day, but no fault was found. After about a week, things went up a gear. I had four Openreach vans parked outside my house, and seven BT engineers, peering at every conceivable point of failure.
They even came on Sunday! Towards the end of the day, a BT engineer knocked on the door and sheepishly admitted that they'd found the problem. The roof of the exchange was leaking... right above their ADSL rack. My circuit ran through the card at the top. There was moss growing on it... the ADSL got fixed the following day.
I've been with AAISP ever since. Yes, I could get a cheaper deal, but I know who's there, should I need help again.
Support: As Nigel Tufnel (Spinal Tap) said: "These go to 11"
Speed: I live in the "wrong sort of place", but my speed beats all my neighbours.
Value: Yes, they cost more, and most of the time you won't notice the difference, but when your ADSL goes wrong, you'll notice.
I've been with AAISP ever since.
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