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The following page displays a list of all the broadband ISP reviews posted by stefano6791 (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by stefano6791

 Post Office (Broadband Fixed Line)
Posted: 30th Mar, 2015    By: stefano6791
Full Star Half Star Empty Star Empty Star Empty Star
We had PostOffice for two years.
At first it was OK. Then we start to experience random disconnections, slow traffic, horrible upload speeds (sync a few pictures on DropBox took forever)

We called the "support" and you get the usual person from a call center probably in Bombay, taking you trhough a checklist of things to do every time, and at the end, the do "something" that temporarly fixes our problem for half a day.

Never escalate, neve fix the problem for real.

We moved to a much better technical provider: AAISP.

PostOffice is cheap, but (don't) you get what you (don't) pay.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Half Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Half Star Empty Star Empty Star Empty Star
 AAISP (Broadband Fixed Line)
Posted: 30th Mar, 2015    By: stefano6791
Full Star Full Star Full Star Full Star Full Star
We moved away from a poor provider (PostOffice) and we are VERY pleased with the service so far.

We got Home::1 a couple of weeks ago.

They provide constant monitoring, so you can see when you hit your bandwith limit, your usage and detect "rouge" devices (I discovered that Chromecast was constatnly dowloading pictures when on even if not streaming).

The UPLOAD speed is considerably better (my parents keep on telling me how clean and smooth we look on Skype!) and the downloading is reliable (no more buffering when playing iPlayer)

It is a "technical" ISP, which means you get proper answer to your questions, but going trough the website could be a bit intimidating as there are plenty of technical info and little reassuring marketing crap.

It is roughly twice as expensive, but the overall experience is much more than twice as nice.

We have a monthly 100GB cap of dowload trafic. I am more than happy with caps as long as it is very fast when I need it. I understand there is no unlimited bandwith for everybody all the time.

From first estimates, we probably use 20-25 GB/month




Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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