Ok so they're not the cheapest, let's get that out of the way. But they aren't that much dearer than the competition for 80Mb FTTC and I'm not forced to also subscribe to their line rental unlike the competition, which means I'm free to find the best deal on line rental. I did have a few days downtime when switched over but that was mainly due to BT installing the FTTC cabinet and not wiring it up properly. A few emails with the friendly support team and I had an engineer booked very quickly. Since then everything is rock solid, super fast and I have no reason to complain. On top of this is their commitment to privacy and transparency which was the main reason I signed up. Add their small nature and being UK based and it gives me a warm feeling of satisfaction about choosing them over the competition.
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