ISP Reviews by Chuckalicious

I will start off by saying this is not the cheapest ISP around. If you want cut price special lock in deals then look elsewhere.

However in my experience you get what you pay for with things like ISPs. Over the years I've had a few problems on various lines and have had some terrible experiences with ISPs getting the issues resolved.

Not so with AA.net. From joining to activation of my line, they were brilliant. Keeping me up to date and letting me know of any changes.

When fibre was almost in my area they set a check so I would know as soon as fibre was available, which was very good of them. When moving to fibre they were equally helpful and the router I decided to get from them for the upgrade was set up and ready. All very nice.

However I ran into a problem where speeds were dropping at night. They traced this to congestion on the BT circuit and raised a fault which got it all sorted very quickly. In comparison my next door neighbour, who also moved to fibre at the same time I did was also suffering the same speed issues at the same times and his ISP were trying to fob him off. You get what you pay for.