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The following page displays a list of all the broadband ISP reviews posted by smone (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by smone

 AAISP (Broadband Fixed Line)
Posted: 18th Feb, 2017    By: smone
Full Star Full Star Full Star Full Star Full Star
Title: Excellent
I moved to A&A after a deal of trouble with BT trying to move my existing broadband and phone package to a new house. So far, I've had a new VDSL installation, VDSL router, a VOIP phone line, and new domain name and e-mail addresses from A&A.

A&A's service has been impeccable. They've arranged two visits from an Openreach engineer (one for installation, and one to check on some VDSL-dropping issues I've had), clearly having more clout with BT than I ever did. Response from sales and support has been pretty much instantaneous, and they are clearly technically knowledgeable (for example, they were able to diagnose a line fault pretty much instantaneously).

it's a tremendous relief to be able to go to one place and have all my issues discussed and resolved, rather than the endless back and forth with BT retail I had unfortunately become used to. They are not the cheapest package, but it's worth it for the service. I'd highly recommend them to anyone looking to change ISP.



Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Empty Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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