By: MarkJ - 28 August, 2009 (1:12 PM) - Score: 7983 - Fixed Line Broadband
Regulator Ofcom has just uploaded a new video guide on how to make a complaint if you have a problem with your UK telecoms or broadband ISP. The guide itself only focuses on the basics and the regulators Alternative Dispute Resolution (ADR) schemes, although it is still a very useful video.


Readers seeking more extensive advice should check out our recently revamped 'ISP Complaints and Advice' page, which includes a lot more detail and information on getting your ISP complaint heard and resolved.
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