Which do you prefer, a standalone broadband package or bundle?

Standalone (just the internet)
Bundle (net, phone, tv etc.)

Which service do you most desire to be bundled with a fixed line broadband connection?

Line Rental (Calls etc.)
Television
Mobile Phone (Service)
Mobile Broadband

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By: MarkJ - 10 November, 2009 (1:16 PM) - Score: 899 - Mobile Broadband
mobilebroadband logoMobile operator Three (3) has complained to the Advertising Standards Authority (ASA) about a claim by rival Orange that it covers 93.4% of the UK population with its 3G Mobile Broadband network. Three (3) believes that its own network holds this title and that Orange's claim is misleading.

Interestingly Three (3)'s own statistics sight population coverage of 91%. However the operator told The Times that this would increase to 95% if it applied a different measure used elsewhere in the industry to calculate coverage.

The lack of a common standard to measure coverage will certainly confuse consumers and lead to problems like the one above. Ironically Three (3) has a network sharing agreement with T-Mobile but from next year T-Mobile will merge with Orange, oh what a tangled web.

In reality coverage estimates are always somewhat optimistic and real world performance often differs from the official statistics. We plan to talk about this in more detail next week with an article concerning how Mobile Broadband users can improve their service performance.
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Comments: 2

asa logomarie
Posted: 13 November, 2009 - 2:03 PM
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I am a 3 customer - and I have had 3 mobile broadband for the past year and I never get any connection at all to the internet, so I have just hooked my laptop to my wireless connection instead - so irrespective of what they advertise, their mobile broadband is just as rubbish as their phone!! When I emailed to cancel my service I was told to call their technical centre(which I have done 3 times prior) to get this up and running, which cost a fortune and they dont help either - I am now stuck paying £40 per month for something I cannot use - not that 3 even give a damn! AVOID AT ALL COSTS - GO WITH ANY OTHER PROVIDER BUT 3 MOBILE BROADBAND!!!!!!
asa logoAnne
Posted: 13 November, 2009 - 6:47 PM
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I have tried 3 mobile broadband, having got no joy in communicating them concrning the lack of connection I tried to take the modems back, in the end I sent them by recorded post to their main Headquarters. Unfotunately 3 are now chasing for money and are trying to tell me there was heavy usage. I stand by my principals and intend to fight their demands.

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