The J.D. Power and Associates 2010 UK Fixed Line and Mobile Broadband ISP Customer Satisfaction Studies have both ranked O2 highest among its competitors for a second consecutive year. O2 achieved a score of 766 for fixed line broadband services and 653 for Mobile Broadband, besting rivals such as BT , PlusNet , TalkTalk and Virgin Media UK.

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The Smith Media Group (formerly VTL Internet) has today announced the availability of its new "unlimited" broadband packages (subject to coverage) from £19.99 per month and alternative products for those in incompatible (non-LLU) areas.

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Pennines-based UK ISP ADSL24 confirms they have signed a deal with Murphx to consolidate over 5000 broadband customers with the wholesale connectivity carrier. Under the agreement customers will have access to a range of new broadband services targeted at both home and business users delivered over a mix of BT and LLU (unbundled) networks.

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Mobile operator T-Mobile has announced that from 1st April 2010, for a limited time only, new customers can get over 50% off mobile broadband Pay As You Go (PAYG) USB sticks ("only £8.99") when bought with a £10 top up.

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Babcock International, an UK engineering support services organisation that is currently building a new wireless broadband network inside Norwich, has announced that it is planning to expand its broadband coverage into rural areas around the city.

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Ofcom has today concluded its investigation into the UK pay TV market and made several critical decisions. The changes would allow BSkyB to offer its commercial TV channels to terrestrial Freeview users, alongside a bundle of broadband and phone services, which was last proposed by Sky in 2007 (Picnic). However the Picnic product never made it to market because of a bitter dispute with the regulator (here).

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The Labour Government MP for Exeter, Ben Bradshaw, has tabled a new draft Clause 18 (amendment that would force broadband ISPs to block websites containing copyright infringing material) for the Digital Economy Bill (DEB) in the hope that it will achieve "the same effect, while addressing the concerns expressed regarding the current clause.".

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Plans by Universal Music and Virgin Media UK to launch a DRM-free music download and streaming service for its broadband ISP customers have hit yet another problem. The Merlin Network, a non-profit organisation charged with representing independent music companies, has been unable to reach a fair price with VM for its content.

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