By: MarkJ - 3 March, 2010 (11:11 AM) - Score: 5805 - Fixed Line Broadband, Statistics

People who live in Northern Ireland are the UK's least satisfied broadband ISP users. A new price comparison site study has revealed that nearly one in five people (18%) in N.Ireland think their broadband service is "bad" or "terrible".

Top 10 Broadband’s study, based on over 180,000 satisfaction ratings on its website, also found that North West England was the happiest region. Some 60% of people there describe their broadband service as "good" or "great."

The area with the lowest level of dissatisfaction was East Anglia, where only 12% of people complained their broadband was not up to scratch. Nationally the average figure for broadband satisfaction was 57%, with 14% saying they were dissatisfied.

Happily the Northern Ireland Executive last year revealed new plans to reverse this trend by promising to deliver a minimum download speed of 2Mbps for rural areas and 10Mbps for urban areas by May 2011 (here).