UK ISP Eclipse Internet Wins Best Customer Focus Award
Posted: 03rd Mar, 2010 By: MarkJ
Broadband ISP Eclipse Internet UK as won the Best Customer Focus gong at this year’s annual Best Business Awards 2010. The award is naturally given to the company that best demonstrates its commitment to customer service.Commenting on Eclipse's award, Andrew Areoff, Chair of the judging panel, said:
"Many organisations pay lip-service to great customer focus but few truly deliver. Eclipse Internet is one of a rare breed that embeds customer focus into the fabric of the organisation. The option of a one month rolling contract, high-speed connections for all, free phone calls, quarterly customer satisfaction calls, expert support and high levels of security all come as part of the package.
They continually strive to stay ahead of the game, typified by the superfast fibre-optic connection recently introduced. Eclipse Internet appreciates that happy customers will stay with the firm and they go that extra mile to deliver on their promises."
"Many organisations pay lip-service to great customer focus but few truly deliver. Eclipse Internet is one of a rare breed that embeds customer focus into the fabric of the organisation. The option of a one month rolling contract, high-speed connections for all, free phone calls, quarterly customer satisfaction calls, expert support and high levels of security all come as part of the package.
They continually strive to stay ahead of the game, typified by the superfast fibre-optic connection recently introduced. Eclipse Internet appreciates that happy customers will stay with the firm and they go that extra mile to deliver on their promises."
Eclipse became part of the KCOM Group in 2004 and acts as an independent subsidiary.
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