How much do you pay for just broadband (monthly)?

£0 - £5
£6 - £10
£11 - £15
£16 - £20
£21+

Would you pay more for a reliable superfast broadband speed (25Mbps+)?

Yes (Not sure how much extra)
Yes (+£5 extra)
Yes (+£10 extra)
Yes (+£15 extra or more)
No

What stops you most from getting superfast broadband?

Price
No Availability
I have it already!
My current service is fine
My area has it but not my ISP
Other

More Polls | Past Polls Archive
By: MarkJ - 3 March, 2010 (9:56 AM) - Score: 7902 - Fixed Line Broadband
eclipse internet logoBroadband ISP Eclipse Internet UK as won the Best Customer Focus gong at this year’s annual Best Business Awards 2010. The award is naturally given to the company that best demonstrates its commitment to customer service.

Commenting on Eclipse's award, Andrew Areoff, Chair of the judging panel, said:

"Many organisations pay lip-service to great customer focus but few truly deliver. Eclipse Internet is one of a rare breed that embeds customer focus into the fabric of the organisation. The option of a one month rolling contract, high-speed connections for all, free phone calls, quarterly customer satisfaction calls, expert support and high levels of security all come as part of the package.

They continually strive to stay ahead of the game, typified by the superfast fibre-optic connection recently introduced. Eclipse Internet appreciates that happy customers will stay with the firm and they go that extra mile to deliver on their promises."

Eclipse became part of the KCOM Group in 2004 and acts as an independent subsidiary.
Share: Slash., Stumble, Facebook, Digg, Blink, Reddit, Delicious, Diigo
Option: Link | Search

Comments: 1

asa logoMaryJBilge
Posted: 3 March, 2010 - 11:04 AM
Link to comment

Now wouldn't it be nice if the people who have effectively paid for this business to grow, ie customers of rip-off KC in Hull who contribute all the profits to the group, could enjoy this level of service and the competitive packages Eclipse offer. Sadly no. Not available in Hull. Instead we pay more for less. It really is quite outrageous.

Leave a comment


baffled cheese confused cool frown glee laugh mad mixedup noexpression sad sadder shifty shocked smile smirk timid tongue whatever wink 



Characters left (comments containing swear words may not be saved)

Please MAKE A COPY OF YOUR COMMENT so you can re-post if an error occurs.

Enter this code in the field below.
Security Image






Generated in 0.50703 seconds.
DB queries: 8

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved (Terms, Privacy Policy, Links (.), Live Chat & Website Rules).