By: MarkJ - 13 September, 2011 (11:01 PM)
fibre optic cablehyperoptic logo uk ispHyperoptic, a new residential and business ISP that can offer affordable symmetric 1Gbps (1000Mbps) capable fibre optic broadband ( FTTH ) internet access and online television ( IPTV ) packages to urban areas, has officially gone live this morning. The service will initially be available to large residential and commercial properties in London, before moving to other UK cities in 2012.

The ISP is operated by two of the original founders from popular internet provider Be Broadband UK (Boris Ivanovic and Dana Pressman Tobak), both of whom moved on after the ISP became a part of O2 UK (Telefonica). Several other former BE staffers are also involved.

Hyperoptic's residential prices start at just £12.50 inc. VAT per month for a true 20Mbps broadband connection (Hyper-lite) and the top-end 1Gbps link (Hyper-sonic) will set you back £50. Customers will also have to pay another £12.50 per month for line rental, which includes free UK evening and weekend calls (i.e. total £25 for the 20Mbps bundle; add £3 for anytime calls and £5 for international calls). A £40 setup fee and 12 month contract also applies.

Dana Tobak, Managing Director of Hyperoptic, said:

"There is a preconception that fibreoptic is expensive and therefore, can not be made available to consumers. At the same time, the UK is effectively lagging in our rate of fibre broadband adoption, holding us back in so many ways – from an economic and social perspective.

Our pricing shows that the power of tomorrow can be delivered at a competitive and affordable rate. This really is the driving force behind Hyperoptic and we’re thrilled to be the first to bringing this exciting proposition to market.

The copper-based [ BT ] networks widely deployed in the UK right now were not designed for data transfer and really can’t keep up with the demands of new consumer technologies. As we don’t have a copper network to protect, Hyperoptic can go straight to fibre based deployments designed specifically for broadband and other data services meaning we can make each Hyperoptic building a showcase for Britain."

The ISP boasts that, thanks to its use of fibre optic cable, "all tests have shown" that customers' throughput on the Hyperoptic network will be 95% of their connection speeds. By contrast Ofcom recently noted that 37% of customers on ADSL2+ (up to 24Mbps) based packages received average speeds of 4Mbps or less (here).

Customers will also get "unlimited" downloads (Fair Usage Policy), a static IPv4 address, an IPv6 address, a HyperHub wireless-n router and free 24/7 support. At the time of writing the ISP wasn't able to detail what kind of IPTV (broadband TV) or Voice-over-IP (VoIP) services it would have available or when. is currently conducting an interview with Hyperoptic and we hope to post that in the very near future, which should reveal more about their coverage ambitions and other services.
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Comments: 11

asa logoTelford
Posted: 13 September, 2011 - 11:58 PM
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I have that please! Bring it on to Telford, Shropshire. Don't want BT FTTC, Don't want BT ADSL2+, Don't want Virgin Media Cable!

Sensible price @ 12.50 inc VAT for 20 Meg!
asa logodofn
Posted: 14 September, 2011 - 8:51 AM
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Do you mean an IPv6 *block* or literally just one IPv6 address which is rather useless?
asa logoPhil in Sheffield
Posted: 14 September, 2011 - 8:53 AM
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That sounds wonderful,even though it will just be a dream for most of us
asa logoMarkJ
Posted: 14 September, 2011 - 9:16 AM
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You'd need to ask the ISP that as we're not sure whether they're just saying that the service supports native IPv6 or is also offering a static IPv6 address.
asa logoAndrew
Posted: 14 September, 2011 - 11:11 AM
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Oh i hope they decided to come to scotland as this connection i would love and at a good price and being fibre will be able to improve and get better in the future

I do wonder what they meant ipv6 address i would want more details on that as i rather move to ipv6 asap

Also there no mention of the upload speeds with the connection which are just as important if not mroe important now as uploading files to online backup sites etc require a good upload speed

Will the router take the fibre input and deliver a gigabit output? or will the fibre go direct to your computer etc?

Will the router be gigabit ports?

Will the voip mean no need for line rental in the future?

Will here be a option for additional static ip address?
asa logoLondon Reader
Posted: 15 September, 2011 - 1:02 PM
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@ Andrew

They list their upload speeds in the website FAQ:

"Q: What are your upload speeds?

A: If you're on our 20 Meg package then your upload speed will be 1 Meg. Our 100 Meg and 1 Gig packages are symmetric, meaning your upload and download speeds will be the same. (100 meg and 1 Gig)"
asa logomewanty
Posted: 16 September, 2011 - 2:00 PM
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I WANT.... but....
I want never gets.

If this ever becomes available in my area, or if the company is still alive in 2-3 years time then I'll agree to wear my wife's clothing for a year. I can say this because I have no doubt whatsoever that it will not happen and here is why.

1) Its not sustainable at this price
2) They cannot afford to give you symmetric uploading without imposing a ton of caps on you like cant upload more than 5GB or similar
3) It just wont happen, just like sewernet, just like 100mbit virgin vapourware that also doesnt exist and

And if you think i'm speculating. I'm a colo manager with previous fibre roll out experience. I know what it costs, and it isnt 50 a month, plus if they are reselling others bandwidth then you will never get 100% or even 90% of the line speed due to contention.
asa logo.
Posted: 18 September, 2011 - 5:27 PM
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I love this pair, the entire article is one giant marketing exercise - their design isn't scalable. It is exactly the same as Be, contract Alcatel to build the network, ignore fundumental problems, sell it for 99p and some pocket lint to $morontelco and then claim she build a successful isp.
asa logo.
Posted: 18 September, 2011 - 5:28 PM
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It's also not even fibre as they claim, it is fibre in the sense that Virgin Media sell people fibre.
asa logozedebronze
Posted: 18 September, 2011 - 11:40 PM
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1. There is TOO much fiber already in the ground around Britain.

2. Once fiber is laid, the major cost is gone.

3. Bandwidth through fiber is improved via optical technology breakthroughs.

4. You only need to upgrade the equipment at the end of each fiber.

5. Bandwidth is essentially limitless.

6. We already have TOO much Fiber bandwidth.

7. Fiber Bandwidth providers are shitting in their pants due to BT having to open their ducts.

8. BT will sooner or later have to bite the bullet and string a pair of fibers from the already fibered cabinets to everyone's premises and chuck out all that crap vdsl gear in their shiny new cabinets.

9. You have to be crazy not to see the potential income waiting to be grabbed within the UK with it's large concentrated population of educated net users.

10. Triple play? really, and the rest!

GO Hyperoptic!
asa logoTrips
Posted: 12 October, 2011 - 11:01 PM
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Love the claims it makes on the website!

"Goodbye landline
It's the end of the line for
landlines. ...
With Hyperoptic's consistent speed and quality, you're finally free from the shackles of a landline and can save with our phone service - using your old number."

It then goes on to say, on a different page

"20MegHyper-lite From 12.50/month*

*Typical setup fee 40 subject to a 12 month phone contract"

You couldn't make it it, but they have! Want the best price?? You have to take their landline service despite them declaring landlines are dead!

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