By: MarkJ - 3 February, 2012 (12:32 PM) - Score: 3402 - Fixed Line Broadband
pound_sign.jpgvirgin media uk 100mb best broadbandCable giant Virgin Media has caused consternation among some of its broadband ISP subscribers after it confirmed that price hikes, which are expected to average around £2.68 a month extra, would be applied to its internet access and phone packages from 1st April 2012 (a wise choice of date by their PR team?).

The move brings Virgin Media more into line with what other operators (e.g. BT , TalkTalk etc.) charge and follows just three weeks after the operator promised, at no extra cost, to at least double its customers broadband speeds (here).

Virgin Media's General Statement

"As part of our on-going review of services, we’re making some changes to our cable pricing from April 1st to make sure we are continuing to provide the best home entertainment services to you.

We’re writing to customers affected now to explain how they will be affected throughout February so you should receive a letter soon detailing any changes that will be made to your monthly price."

Virgin's price changes page suggest that their basic 10Mbps (L) package will, for example, go up by about £1 per month (£1.50 for the standalone deal). Call charges will also jump by over 10% and their evening period for home phone calls is changing from 6pm - 6am to 7pm - 7am.

Trefor Davies, CTO of Business ISP Timico UK, said:

"This is almost certainly because people are using more and more bandwidth – especially seeing as the company has been giving its customers free bandwidth upgrades. Although bandwidth costs come down with time these reductions are being outpaced by growth in usage."

The move is likely to be just as unpopular as recent price rises from BT , TalkTalk and many other operators. It comes at a time when the economic crisis is continuing to suppress wages and puts additional pressure on personal / family budgets.
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Comments: 12

asa logoAndy
Posted: 3 February, 2012 - 3:35 PM
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Its no surprise that virgin are doing the same as other isp's just pure greed with little or no consideration for the customer. I was with talktalk till this month as they game me two price increases in a space of two months so felt i had to cancel all my services due to the high cost of living and things need to be prioritised now.
asa logosam
Posted: 3 February, 2012 - 3:49 PM
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those on L broadband only with no tv/phone the price will increase by £1.50 from £21 to £22.50.
asa logoVM
Posted: 3 February, 2012 - 5:51 PM
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VM had no rights to increase broadband from £21 to £22.50 because L size is guarantee to get to double speed for FREE, yes it does stated FREE and same price.

Will tell them to stick up their ass and leave VM. ADSL2+ up to 24 Meg is cheaper than VM as Plusnet give you £16.49 a month compare to VM 20 Meg soon with £22.50, so why it too priced than 20 Meg ?
asa logoArthur
Posted: 3 February, 2012 - 6:55 PM
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Just to confirm the TV L is going up £2.00 and BB L going up £1.50 my bill is going up by £3.50 per month that's 9.7% increase in these times when you are watching every penny its a smack in the teeth so much for the hype and flashy TV adverts about doubling our speeds Im looking elsewhere for my BB well done virgin MR Branson save your self all that money you are wasting on TV ADVERTS
asa logoVM
Posted: 4 February, 2012 - 11:36 AM
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I expecting Sky will get around 4.0-6.0% rise on TV package later in the year September 1st. Probably cost skyworld £54 to £55 per month from £52.
asa logoNeil McRae
Posted: 4 February, 2012 - 1:42 PM
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if you think broadband is expensive in the UK, try looking at the price of broadband in the US or far east, even europe is more expensive.
asa logocaptain cretin
Posted: 4 February, 2012 - 4:25 PM
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Comparing with abroad is a bit "apples and oranges", as many of these countries ISPs offer ""all you can eat" packages with no data limits, and/or no local/nationsal phone call limits.

The consequences of having BT squatting on most of the UK infrastructure.

A better way of comparing would be percentage of average income spent; my phone and unlimited internet connection in China cost £10 per month - about 10% of average income. My UK phone and internet connection costs £42 for 50GB, a much smaller percentage even though the actual amount is much higher.
asa logoJohn Wilson
Posted: 17 February, 2012 - 11:07 AM
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The Virgin Media April 2012 price increase is not justified in these current economic times. Receiving a letter advising that BB will double at no extra cost, then receiving a letter advising that BB is going up £2.25 ( TV going up by £2.00 )is contradictory. It is pure profiteering like the Gas / Elect utility companies. Rip Off Britain.
asa logoSaju
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