How many times have you switched ISP in the past 5 years?
Never
Once
Twice
Three Times
Four Times+

If you have superfast broadband speed (24Mbps+), are you happy with the performance?
I DON'T have superfast!
Yes
No

If you don't have "superfast", why haven't you upgraded?
I HAVE superfast!
Too expensive
I want even faster!
I see no need
It's not available
It confuses me
Stuck in old contract
Other