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Zen Move Against Leechers (Again) !

Bob2002

ULTIMATE Member
Not so long ago Zen introduced new capped products while letting legacy users retain unlimited downloading rights. Now the legacy leechers are facing new limits -

On 1st March 2007 we are going to introduce a monthly usage allowance on all Home 1000 and Home 2000 broadband services. The usage allowance will be 100 gigabytes (GB) per month.

WHY?
A small number of our Home 1000 and Home 2000 customers are extreme users of our service. They leave their computers downloading files 24 hours per day, day after day, week after week. This extreme usage costs Zen hundreds of pounds per month for each extreme user – many times our income from the monthly subscription fee. In the past we have subsidised this usage but we are no longer prepared to incur this loss.

By introducing a 100 GB monthly usage allowance we will limit the financial loss generated by the extreme users whilst leaving the vast majority of our customers completely unaffected.

HOW MUCH IS 100 GIGABYTES?
100 GB is a vast amount of usage, enough to download 40 feature length movies, thousands of songs, and to browse the Web for as long as you want. In other words, 100 GB is more than enough for anything other than the kind of extreme usage described above.

WHAT HAPPENS ON REACHING 100 GB?
The usage allowance for Home 1000 / 2000 will be handled in the same way as the usage allowances for Zen 8000 Lite / Active / Pro. If you reach 100 GB part way through a month your Internet access will be blocked and your web browser will display a page giving you the option to buy additional usage for £1.49 (inc. VAT) per GB. For full details, please see:
http://www.zenbroadband.com/athome.aspx?page=510

HOW WILL THIS CHANGE AFFECT ME?
Your peak usage over the last 3 months was xx GB so this change will not affect you unless you increase your usage to over 100 GB. If you are likely to increase your usage to over 100 GB per month you have the option of either paying for the additional usage at £1.49 (inc VAT) per GB, or switching to one of our unlimited services (Office 500 / 1000 / 2000 / 8000 Max).

If you have any questions about this change please do not hesitate to contact us.

Best regards
Richard Tang
Managing Director

http://bbs.adslguide.org.uk/showthr...r=2784981&page=0&view=expanded&sb=5&o=&fpart=

Having noticed that many of these leechers wander around the other ADSLGuide ISP forums bragging about their usage and generally trying to stir up trouble, I can only say it couldn't happen to a nicer bunch. :shrug:
 
100Gb is more than enough. I used 15Gb last month and that took some doing! What on earth can you legally download that requires you to have your connection running flat out for 24hrs a day? :shrug:
 
You could be legally sharing movies via bittorrent, using the computer to generate server like traffic, have 4 computers all using the same connection as many students do etc..., streaming live tv 24*7...

I still think FUP is better than a definite cap. People may not see the immediete benefits, but if they use a connection sensibly, they need have no fear.

A few questions come to mind when address these caps in the future
What happens when the norminal size of downloads increases?
With 56k, who thought they would ever download more than 1gb a month, if they were lucky.
 
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For a residential product you can't really balk at 100GB per month, that's a huge amount and will still cost more than the package you're paying for. It's also about where more packages should be so that a future allowing proper broadband TV/video content is plausible.

One other method might be to cap at 50 to 60GB and then impose Traffic Management when consumption exceeds that level, but not before. Thus people see the "best" of both worlds, although technically getting this to work isn't easy.
 
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