Oh man! I need to rant and rave like a 'nana.
I am tired, exhausted even, of having to fight a battle with Fast4.
It is literally every single damn month that I have a problem with them.
If it isn't not being able to get a connection, it's being charged thrice. If it isn't being debited from the right bank a/c, it's realising they have changed their T&C's against my favour etc etc.
A few months back when they did the latter and put certain people on a cap, I was one of those and I was told that the amount I downloaded wasn't the problem - it was the frequency. So they agreed to remove the cap if I agreed that I would curtail the time period I was downloading per day as opposed to the actual amount. I did such.
I downloaded a bit more (a tiny tiny tiny bit more) this week and all of a sudden I am capped again.
I am just simply fed up of persistently having to fight for what I have paid for.
Enough is enough though. This is the straw that broke the camel's back.
Could someone please advise me on the correct and legal way of taking this matter further as this is just simply unacceptable.