mdlf
0
My service provider was lineone.net. Having been taken over by Tiscali, my webspace address remained as a lineone.net address.
I left Tiscali 6 months ago, 07/2010. It did not allow me to enter the servers to delete my lineone.net site contents when I cancelled the Tiscali account. It did not accept any of my usernames and passwords. I assumed on cancellation, the webspace would then be deleted. At the end of last year I found that I could still see the website at that address.
I have spent the last 4-6 weeks trying to get Talk Talk to remove the site from their servers.
After numerous emails, and phone calls to their support, in India?, no one knows what to do. One Talk Talk website support help question did get a response. It said that engineers would delete it. The next day I had a phone call from one of the support staff in India asking basic questions like ‘what is your web site address’, Then, we are not able to go into the server and delete sites. You have to ftp access it. Then, If it is not used, it will automatically get deleted. I have not used the site for 8 months!
Can anyone advise me on how to get talk talk to remove the webspace contents?
mdlf
I left Tiscali 6 months ago, 07/2010. It did not allow me to enter the servers to delete my lineone.net site contents when I cancelled the Tiscali account. It did not accept any of my usernames and passwords. I assumed on cancellation, the webspace would then be deleted. At the end of last year I found that I could still see the website at that address.
I have spent the last 4-6 weeks trying to get Talk Talk to remove the site from their servers.
After numerous emails, and phone calls to their support, in India?, no one knows what to do. One Talk Talk website support help question did get a response. It said that engineers would delete it. The next day I had a phone call from one of the support staff in India asking basic questions like ‘what is your web site address’, Then, we are not able to go into the server and delete sites. You have to ftp access it. Then, If it is not used, it will automatically get deleted. I have not used the site for 8 months!
Can anyone advise me on how to get talk talk to remove the webspace contents?
mdlf