alloy
0
Has anyone experienced problems with the UKU Web Servers ?
Since February 2011 although I am able to ftp stuff onto my website, when I look at the webpage with a browser it has not been updated. If I go to update it again I find it is already there.
If I sign on to to UKU members login it gives me the option to alter my email details, but the part which provided access to web space details has disappeared.
Some of the information on my website is now incorrect as it is time/date dependent and there is no way to delete this from the www which is causing difficulties.
I spoke to the help desk in March and was told that 'the engineers who look after the web servers have problems try next week and yes these problems mean that you will not see the current version of your web page when you browse but one from last year, and yes it will prevent you from accessing your web space details'
I have just spoken to the help (?) desk again only to be told they cannot tell me because they cannot access my email address as their server is slow.............
I tried 2 @uku.co.uk addresses with the guy and got the same response, both email addresses I have used today and received replies...
The real question is what can I do to delete the outdated information from this inept companies servers?
(I have reloaded it onto t15.org)
Since February 2011 although I am able to ftp stuff onto my website, when I look at the webpage with a browser it has not been updated. If I go to update it again I find it is already there.
If I sign on to to UKU members login it gives me the option to alter my email details, but the part which provided access to web space details has disappeared.
Some of the information on my website is now incorrect as it is time/date dependent and there is no way to delete this from the www which is causing difficulties.
I spoke to the help desk in March and was told that 'the engineers who look after the web servers have problems try next week and yes these problems mean that you will not see the current version of your web page when you browse but one from last year, and yes it will prevent you from accessing your web space details'
I have just spoken to the help (?) desk again only to be told they cannot tell me because they cannot access my email address as their server is slow.............
I tried 2 @uku.co.uk addresses with the guy and got the same response, both email addresses I have used today and received replies...
The real question is what can I do to delete the outdated information from this inept companies servers?
(I have reloaded it onto t15.org)