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Archived Poll Results

The results of a Poll that has been archived (back to Archive Index).

How would you rate the quality of your ISPs call centre?

Poll Expired: June 17, 2016 Total Votes: 1155

How would you rate the quality of your ISPs call centre?
34.6% - (400 Votes)Poor
31.7% - (367 Votes)Good
26.7% - (309 Votes)Average
6.8% - (79 Votes)Unsure

Does your ISP use an overseas call centre?
46.7% - (540 Votes)Yes
42.5% - (491 Votes)No
10.7% - (124 Votes)Unsure

Would having an overseas centre count against your choice of ISP?
82.6% - (955 Votes)Yes
17.3% - (200 Votes)No

What irritates you most about call centres?
52% - (601 Votes)Ineffective solutions
24.2% - (280 Votes)Long wait times
10.4% - (121 Votes)Poor sound quality
7.6% - (88 Votes)Other
3.6% - (42 Votes)Cost (premium rate)
1.9% - (23 Votes)Nothing
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