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Archived Poll Results

The results of a Poll that has been archived (back to Archive Index).

How would you rate your ISP's customer support quality?

Poll Expired: May 18, 2009 Total Votes: 450

How good is your ISPs telephone support?
36.6% - (165 Votes)Good
28.4% - (128 Votes)Poor
18.2% - (82 Votes)I've never used it
16.6% - (75 Votes)Average

How good is their email support?
31.5% - (142 Votes)I've never used it
27.5% - (124 Votes)Good
24.2% - (109 Votes)Poor
16.6% - (75 Votes)Average

How good are their website help pages?
41.7% - (188 Votes)Average
35.3% - (159 Votes)Good
22.8% - (103 Votes)Poor

What would frustrate you most about support?
45.7% - (206 Votes)Unhelpful replies
29.7% - (134 Votes)Slow or no replies
24.4% - (110 Votes)Costly voice calls
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