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UPDATE TalkTalk Makes the Super Router Available to Plus TV Subscribers

Wednesday, May 6th, 2015 (4:53 pm) - Score 32,134
super router talktalk

Until recently only TalkTalk’s superfast “Fibre Broadband” (FTTC) subscribers could benefit from the free inclusion of the ISPs Gigabit (1000Mbps+) WiFi capable wireless ‘Super Router‘ (Huawei HG633). But now new customers who take the ISPs Plus TV bundle, be they ADSL or VDSL based, will also receive the device.

The Super Router itself was first unveiled 11 months ago (full details) and today’s move means that TalkTalk are the first major national broadband ISP to offer an 802.11ac equipped router to their slower ADSL using subscribers. Furthermore its support for both ADSL and VDSL means that Plus TV customers who later upgrade to FTTC will be able to continue using the same kit.

In relation to this TalkTalk have said that they’re retiring their old Essentials / SimplyBroadband ADSL router and will instead be supplying new customers on those packages with the model previously given to Plus TV customers, which is a bit better (i.e.¬†four Ethernet ports instead of two, 300Mbps vs 150Mbps WiFi and improved wireless coverage via two internal antennas instead of one; the kit also has a faster processor and more memory).

Just to clarify, the new routers are being supplied to new customers, customers upgrading to new packages and to existing customers if they need a replacement.

UPDATE:

It should be noted that as part of this news the original Huawei HG635Super Router” has been silently withdrawn and now the HG633 is being used. Apparently the HG633 should benefit from better wireless signal strength than the HG635, despite being of a lower model number.

UPDATE 2:

The HG633 also appears to come with 100Mb Ethernet ports instead of 1000Mbps on the HG635. This appears to be a cost saving move by the ISP and forms part of the reason why they’re now able to offer the kit to their Plus TV using ADSL based subscribers.

Leave a Comment
8 Responses
  1. Avatar Chris kay

    And the silently introduced HG633 only has 100Mb/s Ethernet LAN ports instead of the gigabit ports of the older HG635. I just signed up to TalkTalk in the belief I would be getting the 635 but instead I have ended up with a useless 100Mb/s router and I am now tied into an 18 month contract so will have to go and purchase my own router instead.

    • Interesting, I’ll dig a little deeper and see if TalkTalk can clarify the change.

    • Avatar andy

      I have the hg635 and hg 633 comparison don not touch the hg 633 slower fftc connection slower wifi same signal as hg635 wifi wise 100mb/s etehrnet instead of 1 gig this is a no brainer

  2. Avatar 3G Infinity

    1000Mbps, or even 300Mbps is of no consequence, 2 most important numbers are:

    1. speed of broadband, max 80Mbps on FTTC, 300Mbps on FTTP (BT offering) – so a 300Mbps switch is fine not 1Gbps

    2. speed of the Router WAN port, many VDSL 80Mbps routers will only have a WAN port speed of 30 to 60Mbps (ie the internal processor won’t go as fast as the max VDSL speed0

    So check the WAN port speed of any router first before any other parameter

  3. Avatar Craig McKee

    @3G Infinity
    1000Mb/s is very important if you use your modem to drive data around your own network. I have a NAS on my HG635 and every PC that runs off also is 1000Mb/s networked. I would be very unhappy to drop down to 100 that the HG633 offers as for me it’s certainly not an upgrade!

  4. Avatar Shazza

    I have been with talk talk about a month and it drops the internet more than 30 times a day. I can no longer use wireless up the garden the signal will not reach were as with my previous one it did. I have to use a neighbours for that. They sent me yet another router out saying it must have been a faulty one, still the same crap service. DSL 3780 d-link router.

    Until a friend said that it is their dns servers that are causing one of my problems, so she directed me to OPEN dns and even though talk talk is my isp I changed my settings on the computer & router to open dns and it is so much better.

    But why should I pay talk talk all that money when it isn’t them providing me with good internet service, but I need an isp to actually get on the internet…. shameful service that uses archaic servers.

    • Avatar andy

      whoever yu go with with fttc your at the emrcy of open reach as they seem imho not able to fix faulty lines

  5. Avatar Gremlin

    I have been with talktalk for sometime and found broadband very reliable but that’s using a netgear dgn1000 router. However,in june this year(2015) I switched to talktalk’s fibre broadband and they sent a huawei hg633 router. It worked fine for approx 2 months then began to drop connection and gradually got worse, so contacted talktalk who told me line and router are working ok. The hg633 router is terrible, as many on talktalk community forum have same connection problem but talktalk refuse to accept this, I can’t comment on the wifi capability as i use an open-mesh network. I am still with talktalk but have changed to a draytek fibre router and have a stable, fast internet connection.

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