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ISP News Archives for July 2019

 

31st Jul 2019 (0 Comments)

Nominet has published the results of new poll, which queried 2,080 UK adults about their home internet connectivity (i.e. attitudes to broadband ISP, WiFi and mobile reliability). Overall 60% of respondents would opt for reliability over speed and 79% said they had experienced broadband reliability problems in the last year.

31st Jul 2019 (59 Comments)

Network access provider Openreach (BT) has today announced that their multi-billion pound “Fibre First” rollout of Gigabit capable Fibre-to-the-Premises (FTTP) broadband ISP technology will – over the next 12 months – be reaching parts of an additional 36 new locations across the UK (total now 74).

31st Jul 2019 (6 Comments)

Customers of BT’s (EE) retail fixed line broadband ISP business (around 9.4 million of them) hit a new record level of internet data traffic after the network peaked at around 13Tbps (Terabits per second) in March, which is up from 10.4Tbps at roughly the same time last year. By comparison their mobile broadband network hit 0.4Tbps.

31st Jul 2019 (4 Comments)

A new survey of 8,000 UK people by Which? has revealed the top reasons why people switch broadband ISP. Unsurprisingly 25% of those who had switched did so because they found a better deal with a new provider but poor customer service (18%), price hikes (12%), slow speeds (9%) and connection problems (7%) are also triggers.

31st Jul 2019 (48 Comments)

The forthcoming rollout of cable broadband ISP Virgin Media’s new 1Gbps service (here) – expected to cover the whole of their UK network by 2021 – will be accompanied by a new DOCSIS 3.1 compatible HUB 4 router (aka – Gigabit Connect Box / Connect Box v2) and here’s everything we know about the new device so far.

30th Jul 2019 (21 Comments)

A new survey of 2,000 UK consumers, which was conducted by broadband ISP Zen Internet, has claimed that the top technical difficulties experienced at home were slow internet connections (42%), devices disconnecting from WiFi (25%), internet outages (23%), trouble setting up new devices (22%) and computer viruses (13%).

30th Jul 2019 (11 Comments)

Full fibre network builder Cityfibre has today announced that their £30m plan to rollout a new 1Gbps Fibre-to-the-Home (FTTH) broadband network to “nearly every home and business” in the town of Southend-on-Sea (Essex) – supported by UK ISP partner Vodafone – has finally begun the construction phase.

30th Jul 2019 (7 Comments)

Cable ISP Virgin Media has boasted that their broadband, phone and TV bundle offers consumers the “cheapest prices and the most convenient way to watch all of the Premier League, UEFA Champions League and Europa League action in one place,” which they claim could save you £463 vs Sky (Sky Broadband) on a 12 month term.

30th Jul 2019 (3 Comments)

Ofcom has concluded their investigation into “inaccurate” billing at 4G mobile operator giffgaff – owned by O2 (Telefonica UK) – and has fined the company £1.4 million after it found that an error in their billing system led to around 2.6 million customers’ being overcharged up to almost £2.9m in total over a period of nearly 8 years.

30th Jul 2019 (11 Comments)

The incumbent broadband ISP for Hull in East Yorkshire, KCOM, has confirmed to ISPreview.co.uk that they will launch two new routers from mid-September 2019 – the Technicolor DGA2231 and ZyXEL XMG3927-B. Both look to be very capable devices and are aimed at users of their Fibre-to-the-Premises (FTTP) network.

29th Jul 2019 (8 Comments)

The UK High Court has dismissed Liberty‘s legal challenge against the Government’s bulk data retention policy in its 2016 Investigatory Powers Act (IPAct), which is a mass surveillance approach that also catches innocent peoples communications data (i.e. phone, mobile and internet activity). The group expects to appeal.

29th Jul 2019 (7 Comments)

The latest Sustainability Report from cable TV and broadband ISP Virgin Media UK has revealed that they’ve reduced their carbon footprint by 22% since 2014 (fuel and electricity use) and they’ve also committed to using only 100% renewable energy, which is being underlined by their decision to join the RE100 initiative.

29th Jul 2019 (32 Comments)

The CEO of UK cable and TV operator Virgin Media (Liberty Global), Lutz Schüler, was warned a tiny rival start-up ISP called toob that it “will use everything to keep them out of our city,” which is a reference to how both plan to deploy 1Gbps speed broadband services across the port city of Southampton in Hampshire.

29th Jul 2019 (10 Comments)

A new YouGov survey of 1,017 UK adults, which was commissioned by NewsGuard and conducted between 27th June to 2nd July 2019, has found that 51% of respondents would trust their broadband ISP or mobile network operator more if they pro-actively alerted users as to the quality of a news website being accessed.

28th Jul 2019 (7 Comments)

The UK Government’s new Prime Minister, Boris Johnson, has announced a £3.6bn Towns Fund to support an initial 100 towns “so that they will get the improved transport and improved broadband connectivity that they need,” although yesterday’s speech to the Manchester Science and Industry Museum didn’t include any detail.

27th Jul 2019 (0 Comments)

Some broadband ISPs have told ISPreview.co.uk that they’re allegedly being put into difficulty by payment delays under the Government’s Gigabit Broadband Voucher Scheme (GBVS), which appears to stem from the fact that one of the third-party companies hired to audit related projects has gone into administration.

26th Jul 2019 (45 Comments)

The state aid supported Connecting Cumbria project, which has so far made “superfast broadband” (24Mbps+) services available to around 93% of premises in the county (125,000 extra homes and businesses), is being extended to add a further 2,000+ premises via Openreach’s Gigabit capable Fibre-to-the-Premises (FTTP) network.

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News Archive Calendar
July 2019
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The Top 15 Category Tags
  1. FTTP (5469)
  2. BT (3505)
  3. Politics (2523)
  4. Openreach (2290)
  5. Business (2251)
  6. Building Digital UK (2233)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1778)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
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