Home » UK ISP News Archive » Daily Archives: June 25, 2020 (6 Posts Found)
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ISP News Archives for June 25, 2020
25th Jun 2020 (2 Comments)
Consumer complaints handler firm Ombudsman Services, which is an Ofcom approved Alternative Dispute Resolution (ADR) provider for UK broadband ISPs and mobile operators, has announced that it will return to normal requirements and timelines at the beginning of July 2020, following the COVID-19 crisis.
25th Jun 2020 (23 Comments)
Mobile operator O2 (Telefonica UK) has refunded a number of their customers for over-charging following a double “billing issue“, which wouldn’t be nearly so interesting if it wasn’t for the fact that the problem itself occurred over 10 years ago (i.e. some refunds are from as far back as 15 years). Better late than never? That’s a stretch.
25th Jun 2020 (52 Comments)
The UK telecoms regulator has today opened a short consultation on their proposal to push back some key decisions regarding the retirement process for Openreach’s (BT) copper lines in favour of fibre optic broadband. In short, Ofcom wants to see a bit more FTTP roll-out take place first (for experience), before they set out a final plan.
25th Jun 2020 (27 Comments)
Customers of broadband ISP Virgin Media are reporting that the provider’s internet connectivity (and possibly also TV) has suffered another significant outage this morning, which appears to be affecting some different parts of the United Kingdom but is primarily focused upon the London area.
25th Jun 2020 (16 Comments)
Mobile operator and UK ISP EE has today reintroduced converged pricing on their fixed line ADSL, FTTC and G.fast based home broadband plans, which in simple terms means that the operator’s existing Pay Monthly mobile customers will pay less than somebody who just orders their fixed line service by itself.
25th Jun 2020 (8 Comments)
UK ISP Pulse8 Broadband has joined other providers in launching a variety of new “ultrafast broadband” packages based off Openreach’s G.fast technology, as well as a full suite of plans using their Fibre-to-the-Premises (FTTP) network, which includes the top 1000Mbps tier. But unlike others these are all 1 month contract terms.
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