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Virgin Media UK to Hire More Than 400 New Employees in 2021

Thursday, February 11th, 2021 (8:50 am) - Score 3,912
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Cable broadband ISP and TV provider Virgin Media UK (Liberty Global) has announced that they will hire more than 400 new employees in graduate, intern and apprenticeship roles during 2021, which is said to mark a 163% increase from 2020.

The new roles are being created to cover everything from operations to finance, marketing, project management, sales, construction and network engineering, helping individuals to build the skills and knowledge which will support their career.

This week alone, 26 roles from six different apprentice schemes have launched to coincide with National Apprenticeship Week (8th – 14th February), with roles available now in London, Reading, Liverpool, Manchester, Peterborough, Birmingham, Wolverhampton, Leicester, Watford and Gateshead.

Over the past 24 months, Virgin Media has continued with recruitment drives and taken on 494 apprentices, graduates and interns. Employees have also been supported throughout the pandemic with remote team social events and virtual training sessions. Speaking of COVID-19, the operator has also recruited 1,250 UK-based contact centre roles in 2020 to help support its customers.

Lutz Schüler, CEO of Virgin Media, said:

“Investing in our future workforce is at the heart of our business and, year on year, we have doubled the number of opportunities available.

Our industry-leading gigabit broadband rollout and network expansion means that we are hiring quicker than ever in a diverse and exciting range of roles fit for the country’s top talent.

Through permanent contracts, on-the-job training and additional qualification opportunities, we are giving hundreds of people the opportunity to develop the skills they need to thrive throughout their career.”

Further details can be found on VM’s careers website. Admittedly though it hasn’t all been good news, with the operator’s decision last year to close their high street stores impacting over 300 jobs (here), although they were given the opportunity to move to newly created customer care and sales roles within the company.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
4 Responses
  1. Mark says:

    Over 400 jobs created as a tax break with not one leading to a permeant role and many leading in a loss of a permeant role within the company. The so called Graduate, Apprentice con that companies employ is a sham to elicit funding from the government in training tax breaks, etc and is nothing more than pure ageism and discrimination. Which leads to a greater loss of employment of people in the over 40s age group where this support is not provided.

  2. Mr John Cottrell says:

    It would be nice if your engineers do not lye to the customer about face masks and to say that they will call you back and they don’t this is one of the down fulls that virgin media should be looking into more and don’t keep customers on hold for more then 6 hours in one day OUT OF ORDER FOR A START.

  3. David says:

    I think virgin media should be training the staff to be more knowledgeable about the departments,ie, customer services, in actually doing the job description to assist customers with there queries instead of not being helpful & instead of helping customers resolve what with my experiences,they don’t ,all they seem to do is not resolve but to immensely annoy irritate with the holding times to then irate with their lack slack crap,& to put the issues down to a complaint that still doesn’t get resolved as then with letter you get regarding,only gives info about contact ciasa if they haven’t been able to solve or rectify which out my experience they don’t resolve anything ever,they do not adhere to the policies of any terms & conditions nor any updates on the companies ofcom &UK gov laws.

  4. David says:

    Also they do not take into account of disabled vulnerable customers especially during the coronvirus pandemic lockdown imposed which includes safeguarding,lifting barriers for customers to have access to services that prevent them accessing at the point of time of what ought to be simple enough for anyone who would have an issue to be easy to be resolved but they totally discriminate refuse to help disabled customers & cut off all the services,ie,a TV,phone, broadband bundles even though you’ve paid &they have cheek to still cut off yet charge month in advance charges that are incorrect.Im going to actually sue virgin media for the violation of my human rights by discrimination

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