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Hackney Council and Hyperoptic Agree Deal to Deploy Full Fibre

Friday, April 23rd, 2021 (9:03 am) - Score 2,232
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City-focused UK ISP Hyperoptic, which is currently deploying 1Gbps capable “full fibre” (FTTP/B) broadband networks across large residential buildings (MDUs), office blocks and houses, has reached a new social housing agreement with Hackney Council in London that will see their network cover 30% of homes in the borough.

At present Hyperoptic’s gigabit fibre network is already present in parts of 43 UK towns and cities across well over 400,000 premises, and they have previously expressed an ambition to cover 2 million UK premises by the end of 2021 and then 5 million by the end of 2024 (mostly in urban areas). A lot of this work involves going into large residential buildings (Multiple Dwelling Units).

Some of the operator’s most significant network coverage exists in London, which is where they started deploying around a decade ago. In fact, over 10% of homes (11,000) in the borough of Hackney already have access to Hyperoptic’s services and the new deal, which form’s part of the local authority’s Better Broadband programme for council homes, will see that figure rise to 30% (no completion date is mentioned).

The ISP has also previously agreed similar partnerships with a number of other London councils to give their residents access to a gigabit broadband services, such as Southwark, Tower Hamlets, Brent and Hammersmith to name a few. Often this will involve some form of master wayleave (legal land / property access) agreement.

Liam McAvoy, Hyperoptic’s MD of Business Development, said:

“We have spent the last decade being relentlessly focussed on enabling as many people as possible to benefit from access to hyperfast, reliable broadband. We have gone from servicing large MDUs, to installing services in smaller developments, to individual houses. All building types will be included in this rollout with Hackney.

Our ethos is to always go beyond the expected, which is why during the last year we led the industry in supporting people who need it most – from offering a free service to families for home schooling, donating our Christmas party fund to worthwhile causes and launching a new tariff for people on means-tested benefits. We also believe it’s fundamental to support and invest in the communities we serve, which is why we layer our provision with job creation, free training and community connections.”

As part of this agreement with Hackney Council, Hyperoptic will also help provide 50 free connections to community halls and other local facilities; provide apprenticeships, employment opportunities and digital skills training for local residents; and offer targeted discounts to some residents who are in financial hardship and are digitally excluded. The operator is also actively recruiting some local staff.

The ISP claims that their “Digital Connectivity Social Value Calculator” demonstrates that they will be creating £12.9 million of “social value” through the rollout of their hyperfast broadband network across the London borough of Hackney. However, in the absence of any supporting calculations or methodology for this data, such figures should always be taken with a pinch of salt.

Customers typically pay from around £22 per month for an unlimited 50Mbps service on Hyperoptic and this goes up to £39 for 900Mbps+ (symmetric speed) on a 12-month minimum contract term (discounts applied). A one-off £29 activation fee also applies.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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3 Responses
  1. Sweet sweet full fibre. says:

    I moved into an MDU in 2018 in Hackney borough.

    The building had just had Hyperoptic installed and I opted for their 1gbps symmetric line (before they revised to 900mbps). I paid £41pm plus an extra £5pm for a static IP. They whole process from start to finish, including support was absolutely flawless. Support tickets were answered well in advance of their SLA’s and it was honestly a breath of fresh air over having to deal with any of the incumbents.

    Wired in, the speed tests never dropped below 900 at any time of day for the year I was with them.

    As the business grows I hope they’ll maintain that high standard.

    A particular low point was moving back home and having to contend with a sub 30mbps flaky connection at home – which until my Starlink order is filled won’t change as no operators want to touch my street.

    For clarity, I’m not in anyway affiliated with hyperoptic. I’m just a happy ex customer.

  2. Daniel Hackney Council Resident says:

    I have been attempting, with my neighbours to get G Network installed in Hoxton since July 2019. Hyperoptic was not yet available in the area and G Network were given permission to dig up the street and install fiber cabling, this was done.
    However when it came time to install into homes hackney council delayed G Network and would not give permission, and is and is still doing so.
    There is still currently no available gigabit options in these flats and Hyperoptic would be the first giving them a chance of a monopoly.
    This doesn’t seem legal to me.

    1. CarlT says:

      Perfectly legal. G.Network have the right to install fibre optic in public footpath unless there are very specific reasons, they do not have the right to install in private properties.

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