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Openreach Reveal Pilot Price of Advanced Install for Standalone Broadband

Thursday, November 25th, 2021 (4:24 pm) - Score 29,016
nte5c mastersock bt openreach

Openreach has today revealed the pilot pricing for the new Advanced Install option on their stand-alone broadband products for UK ISPs, which are more technically known as Single Order Generic Ethernet Access (SOGEA) products on FTTC (VDSL2) lines or SOGfast on G.fast lines. But it’s not intended for homes.

Just to recap. SOGEA enables ISPs to sell a physical hybrid fibre line just for broadband (i.e. not everybody needs a fixed voice line today and analogue voice services will be withdrawn from December 2025), while anybody who still wants a voice service will need to take a Voice-over-IP (VoIP) style solution instead – often as an optional product from your ISP (e.g. BT do this via their Digital Voice service).

At present, the standard engineer install on a SOGEA service tends to cost ISPs £83.60 +vat, which increases to £103.70 for their premium product – that includes some extra tests and work. If you require a New SOGEA Line to be installed, then that costs ISPs from £92.60 for standard and £112.70 for premium.

By comparison, the new SOGEA and SOGfast Advanced Managed Install (pilot pricing) will cost £213.60 (rental price dependent on bandwidth variant selected) and that increases to £232.60 if you need it to be a New Line installation.

NOTE: The SOGEA and SOGfast Advanced Install Pilot phase will start on 1st February 2022 and end on 31st July 2022, subject to possible extensions.

The reason for the significant price difference is because this product has been designed to address the more “complex requirements of business and public sector customers,” which tend to go beyond what a typical home user may need (although some non-standard homes might benefit from this too).

Advanced installation capabilities:

➤ Up to 100m wiring from where Openreach network is presented into the premises.

➤ More complex cabling.

➤ Through multiple walls.

➤ On existing cable trays running horizontally or vertically using cable ties (may include through multiple floors).

➤ Through ceiling or floor tiles that are removable and accessible.

➤ Using in-situ cabling (structured) to provide service.

➤ Connect to existing in-building structured cabling e.g. in comms rooms.

➤ X-Marks the spot to indicate preference for NTE or ONT install location.

➤ Unattended install – Speed test results in KCI 3 to confirm install.

➤ Site inductions and safety courses.

➤ Ability to conduct installs over 100m length with TRCs [Time Related Charges] applied to pay for additional work beyond the 100m distance – usual TRC banding and pricing applies.

Assuming all goes well with the pilot phase, then the product launch will follow.

Leave a Comment
20 Responses
  1. Dawn kent says:

    Totally confused by the whole network connection communication technology. Can’t connect can’t get no correct technology yet have to keep paying and can’t even get up-to-date network phone TV connection yet still paying so unplugged my in house square box as can’t even get into my own email address at my own home so how’s that for forward technology that I’m paying for

    1. TG says:

      Good Ingland. Take a moment.

  2. Will Taylor says:

    Hate openreach, friend in a new build has Pure Broadband way faster than the open reach network, tempted to move just so I don’t have to deal with any provider who uses them.

    1. Fastman says:

      way faster really in a new build really — speed will have been the same if build greater than 30 plots i assume better commercial for Developer and infrastructure provider pays developer for infrastructure on new build via Sod payement

    2. Oliver says:

      Generally fibre optic networks are far more reliable.
      OR’s fibre product is awesome, as it should be.
      OR’s copper based network can be very hit and miss, and when it is a miss it can be bloody miserable.

  3. Sarah says:

    Yes, Openreach are useless!

    1. Fastman says:

      useless for what exactly — prob what you think openreach is useless it might be nothing to do with openreach and all to do wity your preferred service provider

  4. Glenn says:

    We have openreach since we moved (virgin isn’t available in the village). I’ve had no issues and on 60meg it’s much more reliable, a better WiFi reach and less up and down than the virgin 1gb we had previously. Go figure

    1. Ben says:

      Openreach have absolutely nothing to do with your WiFi “reach” / range.

  5. Kalid Sherefudin says:

    Please help me

  6. Buggerlugz says:

    WTF? Let me get this straight, this is BT touting FTTC in 2021, really?

    1. Half a clue says:

      @lugz WTF? Let me get this straight, it’s 2021 and you don’t realise that most of the biggest ISPs make most of their money selling FTTC based products? Really?

    2. Paul says:


      I’ve just recommended some FTTC packages to friends moving into a new house.

      Asking which one they evnetually chose. They went for ADSL. I kid you not.

      How can ADSL still be marketed and sold? Especially when the street has Virgin and FTTP/FTTC.

    3. anonymous says:

      No. It’s Openreach delivering products their customers ask for. They aren’t touting anything to end users as they don’t sell to us. This won’t have just been randomly dreamed up, it’ll be what some ISPs are asking for. When 70% of the Openreach network has access to FTTC only ignoring it doesn’t make much sense.

    4. Kandi says:

      Buggerlugz is never happy with anything. A self proclaimed expert who knows nothing.

    5. Lexx says:

      Saving £0-5 just to go with ADSL

    6. Teqie says:

      @anonymous I expect it’s more like OR working out how to set a standard charge for the sorts of installs that end users have asked the engineer for, but for which OR aren’t being paid. The provider whom the end user pays often doesn’t have a clue (or much care) about the challenges of the install on-site – it’s outside of their remit in most cases, so I think this is OR trying to educate their customers (the ISPs) that the end-user installs are not always as simple as they would like them to be – i.e. within 2 metres of the cable entry point into the property.

      I understand OR are working on extra options for fttp installs on a similar basis – e.g. up to 100m from the CSP, where currently/previously it was something like 10 or 30 depending on the install ordered (standard/advanced).

  7. Clara young says:

    Ill be happy once they get fiber to totnes road paignton (near beachdown park)

    I live like 200 yards from the gree roadside box and cant even get 5meg down and 1 meg up.

    And the copper cables havnt been changed since i was 9….

    30 years ago.

    Having to use my phones data all the time, thank god for unlimited data.

  8. Dylan says:

    Still waiting for anything beyond the terrible 70 Mb FTTC to be implemented near me. The closest we’ve gotten is Cityfibre having gigabit a couple of miles away.

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