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Ofcom Propose to Authorise Satellites to Deliver UK 4G and 5G Mobile

25th Mar, 2025 (10 Comments)

The telecoms regulator, Ofcom, has today done as expected by proposing for the UK to become the “first country in Europe” to authorise Direct to Device (D2D) satellite services for use in regular mobile bands, which could be used to help mobile operators improve their 4G and 5G coverage.

ISPA and INCA Set Out New UK Guidance for Deploying Telegraph Poles

25th Mar, 2025 (10 Comments)

The ISPA and INCA have today published new ‘Best Practice Guidance’ for gigabit broadband operators that are building new poles as part of their UK network expansions. The guidance aims to support the Government’s goal of “ending the deployment of unnecessary telegraph poles” (here), not least by requiring providers to engage more closely with communities before they build.

CEO of UK Alternative Cornwall Broadband ISP Wildanet Departs UPDATE

25th Mar, 2025 (7 Comments)

Alternative network provider Wildanet, which has spent the past few years deploying a mix of full fibre and wireless broadband networks across rural parts of Cornwall and Devon in England, has today confirmed to ISPreview that its CEO, Helen Wylde-Archibald, has “left the business“.

Mobile Operator VOXI UK Tops 1 Million Customers

24th Mar, 2025 (13 Comments)

Contract-free mobile operator VOXI, which is a virtual network operator (MVNO) sibling of Vodafone, has today celebrated the milestone of reaching 1 million customers. The operator has come a long way since it first launched in 2017, when they initially appeared to be focused on the student market.

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Hey! Broadband Top 35,000 Customers on F&W’s UK Full Fibre Network

24th Mar, 2025 (6 Comments)

UK ISP Hey! Broadband, which caters for areas covered by F&W Networks (Fibre and Wireless) alternative gigabit speed Fibre-to-the-Premises (FTTP) lines – mostly across the South East of England, has revealed that their customer base has now reached over 35,000 (up from 30,000 in mid-November 2024).

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Quickline Confirm Expansion of Yorkshire UK Gigabit Broadband Projects

24th Mar, 2025 (1 Comment)

Rural broadband ISP Quickline has today confirmed that they’ve reached an agreement with the Government’s Project Gigabit broadband roll-out programme. The deal will see them expand their full fibre (FTTP) network to cover an additional 6,000 hard-to-reach homes and businesses across Yorkshire and Lincolnshire in England.

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Three UK Boosts Scam Protection via New Bitdefender Partnership

24th Mar, 2025 (2 Comments)

Mobile operator Three UK has today announced a new partnership with global network security firm Bitdefender, which has resulted in the launch of a new ‘Three Device Security’ service – expressed as being a “powerful new subscription service designed to safeguard customers against fraud, phishing, and malware attacks“.

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CityFibre to Acquire Connexin’s UK FTTP Broadband Network UPDATE

24th Mar, 2025 (14 Comments)

Network operator CityFibre has this morning announced their second recent acquisition of an alternative UK broadband provider, which will see them gobble Connexin’s growing 10Gbps capable Fibre-to-the-Premises (FTTP) network in parts of East Yorkshire (Hull etc.), Nottinghamshire and Lincolnshire (England). The financial details of the deal are not yet known.

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Welsh Government to Reopen ABC Broadband Vouchers this Spring

24th Mar, 2025 (0 Comments)

The Welsh Government (WG) has revealed that their Access Broadband Cymru (ABC) grant scheme is to “reopen” this spring 2025, albeit with some changes. The scheme previously offered funding to help rural homes get a faster broadband service installed in areas of slow connectivity, until it was paused last summer (here).

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Broadband ISPs Report UK Problems with Vulnerable DrayTek Routers UPDATE6

23rd Mar, 2025 (79 Comments)

A number of broadband ISPs from across the United Kingdom (and possibly other countries too), such as ICUK and Andrews & Arnold (AAISP), have this weekend noticed an unusual increase in internet disconnections among customers who have DrayTek routers at home or in the office. The issue seems to be caused by a “router vulnerability“.

Broadband Operators in the UK Watch Nervously as DZS Falls Over

22nd Mar, 2025 (16 Comments)

The chances are reasonably good that quite a few of our readers won’t have heard of the name DZS (DZSi / Zhone) before, but they’re a supplier of fibre optic networking kit to a number of broadband operators in the UK, USA and elsewhere across the world. Why is this relevant, you ask? This week, they “commenced a liquidation proceeding“.

Uswitch 2025 Awards Name Best UK Broadband and Mobile Providers

21st Mar, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

Broadband Streaming Service NOW TV UK Finally Gets a Revamp

21st Mar, 2025 (21 Comments)

Sky’s sibling NOW TV video streaming platform appears to have now largely completed the deployment of its new app and User Interface (UI), adding a “new look and some great new features“. The roll-out of the new app started on 18th February 2025 and has taken “several weeks” to deliver, although some devices have yet to benefit.

Grain’s FTTP Broadband Network in Bury to Go Live in April 2025

21st Mar, 2025 (11 Comments)

Alternative UK network operator Grain (Grain Connect) has issued a progress update on their recently started roll-out of a new gigabit speed Fibre-to-the-Premises (FTTP) based broadband ISP network in the Greater Manchester (England) town of Bury. The service is now set to start going live next month.

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Gov Commit £45m for Better Internet Connectivity in Around 1,000 UK Schools

21st Mar, 2025 (8 Comments)

The UK Government’s Department for Education (DfE) has today committed to invest £45 million into improving internet connectivity and further plans to make digital standards a requirement for all schools across the country, which includes fibre broadband upgrades for 833 schools. The goal is to help close the remaining digital divide.

BT UK to Shut Older Contact Centres in Leeds and Exeter

20th Mar, 2025 (23 Comments)

Telecoms and broadband giant BT has confirmed to ISPreview that, as part of their ongoing UK programme to modernise and consolidate the number of offices they have, they’ve decided to close their Contact Centres in Leeds and Exeter over the “coming months“. The move is expected to impact hundreds of jobs, but many will be consolidated into more modern sites.

Vodafone UK Add Disney+ Premium to Mobile Entertainment Plans

20th Mar, 2025 (2 Comments)

Customers of broadband and mobile network operator Vodafone UK may like to know that the provider has today added support on their Pay Monthly Airtime plans (i.e. those with the “Entertainment” feature) for Disney+ Premium Plans (video streaming service), which complements their existing choice of Amazon (Prime Video) and YouTube Premium plans.