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Wireless ISP County Broadband Helped by £200K from Colchester Council

30th Jul, 2014 (2 Comments)

Wireless ISP County Broadband has secured £200,000 worth of funding from the Colchester Borough Council and the new investment will be used to help serve local businesses, but sadly not homes, with access to superfast broadband speeds of greater than 30Mbps (Megabits per second).

BT Openreach Publishes Very Basic UK Key Performance Indicators

30th Jul, 2014 (1 Comment)

BTOpenreach, as part of its new commitments to Ofcom, has this week moved to make more information available about the performance of their work to maintain BT’s national UK telecoms and broadband network (e.g. repair and new service installation appointment times etc.), although it’s all very basic.

Shetland Islands Suffer Another SHEFA2 Fibre Optic Cable Break

30th Jul, 2014 (0 Comments)

The Shetland Islands, which reside someway north of Scotland, have once again suffered a serious break in their main SHEFA-2 (Faroese Telecom) submarine (subsea) fibre optic cable, which links the remote communities broadband and phones services with the UK mainland.

BT’s Struggle to Honour 9 Month UK Student Broadband Contracts

30th Jul, 2014 (9 Comments)

Last summer’s attempt by BT’s consumer division to attract student customers onto its broadband packages by offering a shorter 9 month contract may have backfired after the operator initially failed to honour its commitment and instead charged those whom attempted to leave for additional months, often including a £30 exit fee and £55 HomeHub charge.

Wales UK Confirms Next 66 Locations for BT Fibre Broadband by June 2015

30th Jul, 2014 (7 Comments)

The Superfast Cymru scheme, which is working to make faster broadband speeds of up to 80Mbps available to 96% of premises in Wales by the end of spring 2016, has today announced the next 66 new locations across 10 local authority areas that will be enabled for “high speed fibre” (FTTC) by BT in time for June 2015.

HotelWiFiTest Site Begins Predicting WiFi Speeds for Most Major Hotels

29th Jul, 2014 (3 Comments)

The HotelWiFiTest website has added a seemingly clever new feature that claims to predict the wireless Internet (WiFi) speed you will receive in most major hotels around the world, which can be used alongside data collected from existing speedtests to help people pick a hotel that suits their needs. But there may be trouble ahead..

UK ISP PlusNet Win Good Housekeeping Award.. for Broadband, Obviously

29th Jul, 2014 (1 Comment)

In a strange twist of almost completely unrelated industries a recent edition of Good Housekeeping Magazine has awarded PlusNet’s broadband and phone service the ‘Reader Recommended‘ award after 82% of surveyed readers with the ISP said they would definitely or probably recommend them to a friend.

UK Consumers Benefit from Balanced and Affordable Broadband

29th Jul, 2014 (6 Comments)

The United Kingdom has one of the world’s most aggressively competitive broadband ISP markets and a new report from Point Topic helps to put this into some context by showing how we compare with other major countries and the variance of our tariffs. In terms of entry-level tariffs, we are ranked 7th in the world, albeit behind some odd front runners including Sudan, India and Belarus etc.

Shropshire Unable to Solve Broadband Funding Woes via Growth Fund

29th Jul, 2014 (12 Comments)

The Shropshire County Council (SCC) has been dealt another blow in its on-going attempts to secure £11.38m of funding to extend their coverage of superfast broadband to 95%+ by 2017 after the UK Government refused to allow the council to match the funding allocation by drawing on £7.5m set aside via the new Local Growth Deals.

Boris Promises 5G Mobile and Faster Broadband in London City by 2020

28th Jul, 2014 (6 Comments)

The Mayor of London, Boris Johnson, will this week announce the UK capital city’s long term infrastructure investment plan to 2050 and predicted that the “world’s first” major deployment of future 5G based Mobile Broadband technology will also be rolled out there by 2020. Obviously.

UPD BT Criticised by Campaign for Better Broadband in London’s Square Mile

28th Jul, 2014 (41 Comments)

The City of London Corporation has criticised BT for an “unacceptable” failure to deliver superfast broadband connectivity to businesses based within the heart of London’s Square Mile, which it hopes to put right by developing a new strategy and launching a campaign to help map demand for the service.

BDUK Blacklist No More – Government Lose £900m IT Case vs Fujitsu UK

26th Jul, 2014 (16 Comments)

Reports indicate that the Japanese technology and telecoms giant Fujitsu UK has won its case against the 2008 dismissal of their £900m contract for providing the NHS with new IT services. Crucially this is also part of the reason why Fujitsu ended up being classified as “high risk” by the Government for other IT projects, such as the Broadband Delivery UK programme.

Government of Guernsey Conduct “Secret” Broadband Speedtests?

25th Jul, 2014 (2 Comments)

A new report today claims that the States of Guernsey (Channel Islands) has conducted a so-called “secret” pilot in order to monitor the performance of broadband connections (obviously), albeit apparently without local ISPs being told.

Sky Broadband UK Growth Slows to Reach 5.247m Customers

25th Jul, 2014 (6 Comments)

Media and Internet giant Sky Broadband (BSkyB), which has just this morning gobbled Sky Italia and Sky Deutschland (here), has announced that their total home broadband base grew by only +50,000 during Q2-2014 to total 5,247,000 Internet access customers (down sharply from the +70k added in Q1-2014 and +110k in Q4-2013).

UPDATE Sky UK Gobble Sky Italia and Sky Deutschland to Go European

25th Jul, 2014 (1 Comment)

BSkyB has today moved to create a pan-European pay TV and communications provider by announcing the acquisition of Sky Italia (Italy) and a 57.4% stake in Sky Deutschland (Germany). Both companies are controlled by Rupert Murdoch’s 21st Century Fox, although Murdoch’s stake in BSkyB has remained stuck at just over 39% due to political and competition concerns.

EE UK Sees Home Broadband Surge to 775000 Users and 4G Tops 4.2m

25th Jul, 2014 (0 Comments)

Mobile and Internet provider EE UK has reported that their fixed line home broadband ISP subscribers grew by an impressive +30k in Q2-2014 (calendar) to total 775,000 customers, which is up from the +19k added during Q1-2014 and also better than the +12k in Q4-2013. Meanwhile their 4G (LTE) users grew +1.3m in the quarter to top 4.183m (way up from the +889k added in Q1).

Broadband Customers Win Most of their ISP Complaints

24th Jul, 2014 (12 Comments)

A new survey conducted by Which? on 3,621 members of the public has revealed that 68% of consumers who escalate their complaint against a service or utility provider (e.g. broadband, phone, energy, water etc.), such as by using an independent ombudsman, win their case. But sadly 60% of those who attempted to resolve a complaint directly were left dissatisfied