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Articles for Category Tag - Awards

Sky, EE, Three UK and GiffGaff Win the 2018 Mobile Choice Awards

16th October, 2018 (6 Comments)

The annual Mobile Choice Consumer Awards 2018, which are supported by TechRadar, has released its winners list to confirm that Sky Mobile (Sky Broadband) picked up the award for ‘Best Mobile, TV and Broadband Provider‘ (ISP) and EE secured ‘Best Network‘. But there were also wins for Three UK and Giffgaff.

EE, BT, O2 and XLN Scoop UK Customer Experience Awards

15th October, 2018 (2 Comments)

Broadband ISPs and telecoms operators EE, BT, O2 and XLN Telecom have picked up several wins at the annual UK Customer Experience Awards 2018, which is one of those internal industry focused events that may not properly reflect independent feedback or opinions from actual consumers.

EE Dominates OpenSignal’s UK Mobile Network Performance Report

11th October, 2018 (3 Comments)

The latest October 2018 report from OpenSignal, which uses crowd-sourced data to test 4G and 3G based UK Mobile (Mobile Broadband) network performance, has revealed that EE is continuing to hoover up most of the awards for mobile download speed, upload speed, latency and availability.

Ookla Awards First VPN Speedtest Recommended Badge to NordVPN

11th October, 2018 (14 Comments)

Internet speed testing giant Ookla (Speedtest.net) has named NordVPN as the first Virtual Private Network (VPN) provider to receive its new Speedtest Recommended Badge, which is said to be in recognition of the platform’s fast connection speeds.

INCA Name 16 Finalists for 2018 AltNet Broadband ISP Awards

10th October, 2018 (1 Comment)

The Independent Networks Co-operative Association (INCA) has today announced a shortlist of 16 finalists for their forthcoming inaugural awards event (The INCAs), which aims to recognise and celebrate the best broadband alternative network providers (altnets) from across the United Kingdom.

Tutela Name Fastest UK 4G and 3G Mobile Operators for August 2018

25th September, 2018 (11 Comments)

New research from crowd-sourced data analysis company Tutela has revealed how O2, EE, Three UK and Vodafone performed – in terms of 3G and 4G mobile data (mobile broadband) connectivity – during August 2018. As usual two operators appear to dominate the results table more than most.

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

Belfast Named Top of 16 UK Cities for Mobile Network Performance

5th September, 2018 (0 Comments)

RootMetrics and IHS Markit have today published the results of a new H1 2018 study into 4G and 3G mobile network operator performance across 16 of the United Kingdom’s “most populated metropolitan markets” (cities), which found that Belfast was the best and London the worst.

BT, JT, Hyperoptic and Others Shortlisted for 2018 World Comms Award

4th September, 2018 (0 Comments)

A number of UK based telecoms operators and broadband ISPs, such as BT, Openreach, Vodafone, Virtual1 and Hyperoptic, have recently been named as finalists across various categories in Total Telecom‘s 2018 World Communication Awards, which seeks to recognise “innovation and excellence” in global telecoms.

RootMetrics H1 2018 Study Name EE and Three UK Best for Mobile

14th August, 2018 (17 Comments)

The latest “scientific” H1 2018 examination of 4G and 3G mobile network operator performance across the United Kingdom, which was conducted by RootMetrics and IHS Markit, has today seen EE and Three UK come top with a quality score of 96 and 93 out of 100 (respectively).

Airband Scoop Best Small Biz at National Family Business Awards

24th July, 2018 (0 Comments)

Wireless broadband ISP Airband has been named as the ‘Best Small Business‘ for the Midlands region and they also scooped up the national ‘Best Entrepreneur of the Year‘ accolade as part of this year’s National Family Business Awards 2018 (formerly the Red Ribbon Awards).

Engine Claims Customer Service at UK Broadband ISPs is Improving

23rd July, 2018 (2 Comments)

The latest Engine Customer Experience Report 2018 has claimed that the UK Broadband & Pay-TV media sector has risen one spot to 8th place for best customer service and experience thanks to a 3% rise, putting it just ahead of the mobile sector and utilities (9th). But overall this is still way down the sector ranking table.

INCA Launch UK Awards Event to Find the Best AltNet Broadband ISPs

18th July, 2018 (0 Comments)

The Independent Networks Co-operative Association (INCA) has today announced the launch of their inaugural awards scheme (The INCAs), which aims to recognise and celebrate the best alternative network providers (altnets) for broadband connectivity across the United Kingdom.

Ofcom Q1 2018 ISP Complaints Report Praises Sky – Shames TalkTalk

18th July, 2018 (3 Comments)

Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.

Winners of the ISPA’s 2018 UK ISP Internet Industry Awards Unveiled

12th July, 2018 (9 Comments)

The UK Internet Service Providers Association (ISPA) has tonight announced the winners of their 20th annual 2018 internet industry awards, which among other things saw Hyperoptic scoop the top spot for the ‘Best Superfast Broadband‘ category and Gigaclear named as the ‘Best Rural Broadband‘ ISP.. again.

Poor Showing for Telecoms in Top 50 UK Customer Satisfaction Index

6th July, 2018 (3 Comments)

Telecommunications (mobile, broadband ISP and phone) providers have this year given a poor showing in the top 50 UK customer satisfaction index, although two Mobile Virtual Network Operators (MVNO) did at least make it into the top list. The highest ranked was Tesco Mobile at 7th, while giffgaff trailed far behind in 44th.

EE and Vodafone Deliver Fastest UK 4G Mobile Speeds for May 2018

27th June, 2018 (5 Comments)

The latest crowd-sourced study of Mobile Broadband performance from Tutela has been published for May 2018, which reveals that EE and Vodafone continue to dominate for 4G data speeds and latency, although Three UK holds the top spot when it comes to older 3G connections.