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Articles for Category Tag - EE

EE UK Launches EU Mobile Roaming for All Customers “at no extra cost”

4th May, 2017 (1 Comment)

Mobile operator EE (BT) has today stolen a march on the EU’s forthcoming removal of roaming charges next month by announcing that all existing Pay Monthly and pre-paid Pay As You Go (PAYG) subscribers will soon enjoy roaming to 47 European destinations “at no extra charge“.

UPDATE The Top 20 Largest British Cities for 4G Mobile Speed and Availability

3rd May, 2017 (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

OpenSignal – EE Best for UK 4G and 3G Mobile Speed, Availability and Latency

21st April, 2017 (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

EE UK Raise Broadband and TV Prices, But Cut £25 Fibre Connection Fee

28th March, 2017 (0 Comments)

Communications provider EE will later this morning remove the £25 one-off connection fee from all of their superfast “Fibre Broadband” (FTTC) and phone line rental packages. However the monthly price of their TV and broadband bundles will separately increase by up to £3.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

BT to Create 1,700 New UK Telecoms Apprenticeship and Graduate Jobs

2nd March, 2017 (0 Comments)

BT has today announced that it will aim to create 1,700 new apprenticeship and graduate jobs during 2017, with the new employees being expected to work in a variety of roles, ranging from cyber security and engineering roles to production at BTSport (some will also go to EE and Plusnet).

BT and Huawei Start UK Research into Future 5G Network Slicing

22nd February, 2017 (0 Comments)

National UK telecoms operator BT and Chinese technology firm Huawei have today announced the start of new research into how “network slicing“, which allows specific “slices” within an IP-based network to be ring-fenced for particular activities, can be used to support future 5G Mobile services.

Plusnet and Virgin Media Come Top in 2017 Home Broadband ISP Survey

21st February, 2017 (10 Comments)

The annual Broadband Genie 2017 survey has today handed their award for “Best Broadband Provider” to Plusnet after they came top in five out of seven categories and secured a consumer satisfaction score of 74%. Elsewhere Virgin Media also picked up several awards.

EE Reveal “Air Mast” 4G Drones and Balloons to Help Connect UK Rural Areas

21st February, 2017 (11 Comments)

Mobile operator EE (BT) has today revealed details of their new Rapid Response Vehicles, balloons and drone based “Air Mast” technology, which will all be used to help keep their 4G (LTE) network running in remote communities (e.g. during disasters, network outages or to help emergency services).

Orange (EE) Scrap Free UK Email Service for Mobile and Broadband Users

21st February, 2017 (84 Comments)

Customers of communications provider EE (BT), specifically those who still use an old Orange based email account (Orange.net, Wanadoo.co.uk, Fsmail.net etc.), will be unhappy to learn that the operator has announced the forthcoming closure of this free service on 31st May 2017.

The Top 16 UK Cities for 4G Mobile Broadband Speeds by Operator – H2 2016

16th February, 2017 (2 Comments)

Earlier this week RootMetrics revealed their latest H2 2016 report into the performance of 4G Mobile operators (Three UK, O2, Vodafone and EE (BT)) across sixteen of the United Kingdom’s major cities. Today we’re able to publish a detailed table of the Mobile Broadband results (speeds).

ASDA Mobile UK Signs Upgraded 4G MVNO Extension Deal with BT

15th February, 2017 (1 Comment)

Supermarket giant ASDA has today signed a revised deal with BT, which for the first time will allow their ASDA Mobile service to make use of the EE’s faster 4G network via an extension of their existing Mobile Virtual Network Operator (MVNO) agreement.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.