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Articles for Category Tag - Plusnet
18th April, 2024 (0 Comments)
Broadband ISP Plusnet has this week introduced a bunch of new discounts across their home broadband packages, which for example have slashed the monthly price of their top 900Mbps Fibre-to-the-Premises (FTTP) package to just £41.99 per month on a 24-month term.
17th April, 2024 (15 Comments)
Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.
10th April, 2024 (47 Comments)
Low-cost focused UK broadband ISP Plusnet (BT Group), which seems to have spent the past few years scrapping many of its extra features (TV, Mobile etc.), has perhaps unsurprisingly now confirmed that it will no longer offer home phone services to existing customers once analogue (PSTN/WLR) services are switched off by BT and Openreach.
10th April, 2024 (38 Comments)
Broadband, TV, phone and mobile provider BT (inc. EE) has today introduced their new “clear and simple” pricing policy, which sees them move away from % figures and CPI (inflation)-linked changes for their monthly plans in order to “provide certainty for our customers on exactly what their price change will be, and when“.
5th April, 2024 (18 Comments)
A couple of years have now passed since Plusnet announced that it would no longer be providing managed broadband and phone services to new customers under the John Lewis brand (here). But until now the ISP has continued to provide a service to remaining customers who haven’t yet moved to Plusnet or another provider, yet that is now about to end.
28th March, 2024 (20 Comments)
Consumer magazine Which? has today published the results of their latest 2024 ranking of home broadband providers, which found that smaller ISPs like CommunityFibre, Zen Internet and Hyperoptic topped the table and eclipsed the biggest providers that now mostly inhabit the bottom half of the table.
12th February, 2024 (8 Comments)
European benchmarking firm nPerf has just published the results from their annual 2024 crowdsourced study into UK fixed broadband ISP performance, which finds that subscribers of Virgin Media, Fibrus and Vodafone enjoyed the best internet connection performances over the past year.
7th February, 2024 (11 Comments)
Uswitch.com has today revealed the winners of their annual 2024 Telecoms Awards event, which among things saw UK ISP Plusnet being named as the best ‘Broadband Provider of the Year’, while CommunityFibre won the best alternative network and Tesco Mobile scooped the win for best mobile ‘Network of the Year’.
1st February, 2024 (40 Comments)
Broadband and telecoms giant BT Group has today posted a short trading update for the last quarter to December 2023, which reveals that Openreach expanded the UK coverage of their Fibre-to-the-Premises (FTTP) based broadband ISP network by another 950,000 premises (up from 860k last quarter) to total 13 million passed.
29th January, 2024 (7 Comments)
Broadband ISP and telecoms giant BT have today confirmed that they will recruit another 500 apprentices and graduates in 2024 (up from 400 in 2023) – forming part of their September 2024 intake. The roles will span across areas such as engineering (5G, FTTP etc.), customer service, applied research, data analytics and cyber-security.
25th January, 2024 (37 Comments)
Ofcom has published their latest study of UK consumer complaints for Q3 2023, which names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.
17th January, 2024 (22 Comments)
The Office for National Statistics has published their latest UK inflation figures, which saw the Consumer Price Index fall to 4% (down from 10.5% this time last year) and the Retail Price Index reach 5.2% (down from 13.4%). As a result, we now know how big the annual inflation-linked price hikes will be from most of the major UK ISPs.
16th January, 2024 (35 Comments)
Following Ofcom’s recent proposal to BAN providers from doing mid-contract price hikes that are linked to inflation and percentage changes (here), telecoms giant BT has today become the first major operator to confirm that they will instead be adopting “clear and simple” price changes from “early summer” (not in time to stop the next hike, though).
16th January, 2024 (6 Comments)
Low-cost focused UK broadband ISP Plusnet (BT Group) has apologised to customers after their internet service was hit by a “mass outage” that struck yesterday afternoon and lasted for several hours. The issue appears to have been related to a problem with their Domain Name System (DNS).
8th January, 2024 (10 Comments)
Broadband, mobile and technology giant BT Group (inc. Openreach, Plusnet and EE) has this afternoon revealed the start date for their future CEO, Allison Kirkby, who will now officially replace Philip Jansen in the role on 1st February 2024. Allison was named as the group’s new CEO last year (here), albeit without a solid handover date.
27th December, 2023 (8 Comments)
We’re today taking a quick look back over 2023 to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line, satellite and mobile network operators. As usual, improvements in FTTP and 5G coverage are continuing to fuel performance gains.
26th December, 2023 (11 Comments)
Surging inflation has meant that the past couple of years have been, to put it mildly, an uncomfortable experience for many broadband ISP and mobile users. In 2022 most consumers saw their prices rise by around 9% (here) and in 2023 that hit over 14% (here), but the predicted hikes for 2024 won’t be as bad.
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