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Articles for Category Tag - Sky Broadband

Former Easynet Chief Appointed as New CTO for UK ISP Zen Internet

10th May, 2017 (0 Comments)

Rochdale-based ISP Zen Internet has appointed the former Chief Technology Officer (CTO) of Easynet, Justin Fielder, to take up the same position in their own business.

UK ISP TalkTalk Slows Broadband Bleed and Sees Strong “Fibre” Take-up

10th May, 2017 (0 Comments)

Internet provider TalkTalk has today published their latest full year results to 31st March 2017, which saw them bleed fewer on-net broadband subscribers (-20k in H2 vs -29k in H1) in the period to total 3,947,000 and 25% of those take their FTTC based “fibre broadband“.

UPDATE2 Openreach (BT) Stops Taking New Customers for 18Mbps FTTC Trial

9th May, 2017 (3 Comments)

Openreach (BT) has informed participating ISPs that they’re “not planning further trials” of their 18Mbps (2Mbps upload) FTTC / VDSL2 “fibre broadband” product with new customers, although it will remain open to existing subscribers.. for now.

BT Lose Appeal Over Ofcom Demand for £22m Ethernet Interest Payment

5th May, 2017 (0 Comments)

After years of fighting, the Court of Appeal has rejected BT’s most recent attempt to stop a ruling by Ofcom over the rate of interest payable in respect to their past overcharging for Ethernet services, which could force them to pay £22m+ to rivals. Next stop.. Supreme Court?

UK ISP Sky Broadband Cuts Broadband and FTTC Prices for 18 Months

21st April, 2017 (0 Comments)

New customers of Sky Broadband’s various unlimited and superfast “fibre” (FTTC) based packages, which include phone line rental, should note that the ISP has significantly discounted the price of all their bundles for the first 18 months of service (12 months on ADSL).

TalkTalk Hampers BT, Sky and Virgin Media’s Voluntary Compensation Code

17th April, 2017 (2 Comments)

A second attempt by three of the United Kingdom’s largest broadband ISPs to secure a new Voluntary Code of Practice for handling Automatic Compensation, which would be paid during a total loss of service, is being disrupted by TalkTalk’s refusal to sign-up.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

BT Openreach Extends 18Mbps FTTC Broadband Trial for Slow ADSL Lines

31st March, 2017 (12 Comments)

Openreach (BT) has today announced that the on-going ISP trial of their new 18Mbps (2Mbps upload) Fibre-to-the-Cabinet (FTTC) product, which is designed to help people stuck on slow ADSL based pure copper broadband lines, has been extended until 30th October 2017.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Sky Mobile UK Launches Swap – Get the Latest 4G Smartphone Every Year

29th March, 2017 (5 Comments)

Sky (Sky Broadband) has today moved to make their recently launched and O2 MVNO based Sky Mobile service more attractive by launching a new service called ‘Swap‘, which will allow customers to get the latest Smartphone every year.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

Karen Bradley MP Tells CMA and Ofcom to Probe Fox’s Takeover Bid for Sky

16th March, 2017 (0 Comments)

The Government’s Secretary of State for Culture, Media and Sport (DCMS), Karen Bradley MP, has today directed Ofcom and the UK Competition and Markets Authority to probe 21st Century Fox’s £11.7bn bid to takeover Sky by acquiring a 61% stake in the company (Fox already owns 39%).

Sky Broadband Cuts Superfast “Fibre Broadband” FTTC Prices for 18 Months

6th March, 2017 (13 Comments)

We’ve not seen any special offers from Sky Broadband’s range of superfast “fibre broadband” (FTTC) packages for quite a long time but all of that just changed after they introduced a range of 18 month discounts, which significantly cuts the monthly rental.

Plusnet and Virgin Media Come Top in 2017 Home Broadband ISP Survey

21st February, 2017 (10 Comments)

The annual Broadband Genie 2017 survey has today handed their award for “Best Broadband Provider” to Plusnet after they came top in five out of seven categories and secured a consumer satisfaction score of 74%. Elsewhere Virgin Media also picked up several awards.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.