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Articles for Category Tag - Sky Broadband

Sky UK Sees Stable Growth to Reach 5.53 Million Broadband Subscribers

21st April, 2015 (0 Comments)

Sky (Sky Broadband) has released their latest batch of Q1-2015 (calendar) results since they merged with Sky Italia (Italy) and Sky Deutschland (Germany), which reveals that they added +100,000 broadband subscribers for UK and Ireland in the quarter to total roughly 5.53 million (stable from the +106k added in Q4-2014 and up from +75k in Q3-2014).

Sky Pursues Customer for Outstanding Bill – 2 Years After Death

16th April, 2015 (0 Comments)

Dealing with the loss of a loved one is hard enough without also having to tackle debt collectors as they chase for late payments, but how late is too late? According to Sky, which through its debt collection agency BPO have been pursuing one deceased customer for an outstanding payment of £62.25 (TV service), the answer is two years.

The Quality of an ISP’s Bundled Broadband Router Does Matter

13th April, 2015 (13 Comments)

The latest survey of 2,725 ISPreview.co.uk readers has found that the quality of the router that big broadband ISPs bundle with their Internet access packages does have an impact on whether consumers choose a particular provider, with 36.9% saying it was important to their choice. But most would also like more choice.

ISP Sky Broadband Prepares First UK Customer Trials of IPv6

10th April, 2015 (5 Comments)

The past couple of years have seen all of the major consumer broadband ISPs in the United Kingdom remain fairly silent on the impending need to support the “new” IPv6 Internet addressing standard. But now one of the biggest providers, Sky Broadband, is finally preparing to take the matter seriously by initiating its first customer trials.

Which is Really the Cheapest UK Phone and Unlimited Broadband ISP

8th April, 2015 (12 Comments)

Consumers are extremely sensitive to price and many base their choice of ISP on what they save in comparison to an existing package. But often the headline special offers won’t give you the full picture and as a result you could end up paying more than expected. We take a closer look at the price you pay for the “cheapest” packages.

ASA UK Bans Sky Broadband’s 99.9% Core Network Reliability Claim

1st April, 2015 (0 Comments)

A complaint by Virgin Media has prompted the UK Advertising Standards Authority (ASA) to ban Sky Broadband’s apparently “misleading” claim of being able to offer “99.9% core network reliability“.

Fibre Optic Cable Breaks Cause Major Broadband Woes for Multiple UK ISPs

1st April, 2015 (2 Comments)

A significant number of Internet users across various parts of the England, particularly in and around the English West Midlands and South Coast areas, have suffered a night of slow broadband performance and connectivity woes. Most of these issues appear to be caused by a string of fibre optic cable breaks.

Sky, TalkTalk and CityFibre to Expand 1Gbps FTTP Broadband Rollout in York

26th March, 2015 (4 Comments)

CityFibre’s Joint Venture with Sky Broadband and TalkTalk, which is deploying an “ultra-fast” 1000Mbps capable Fibre-to-the-Home (FTTH/P) broadband network to homes in the city of York (England), claims to have completed its first roll-out phase and confirmed plans to accelerate and increase the scale of their deployment.

Sky Go and Virgin TV Anywhere Slammed for Lack of Android 5 Support

24th March, 2015 (8 Comments)

Customers of Sky Broadband with Sky TV, specifically those who enjoy accessing their TV content on an Android based mobile device via the Sky Go app, have criticised the operator for not updating their app to work properly with the latest Android 5.1 release. But it could be worse; they might be users of Virgin Media’s TV Anywhere service.

John Lewis and Zen Internet Come Top for UK ISP Broadband Satisfaction

16th March, 2015 (4 Comments)

Consumer magazine Which? has today published the results of their latest Q1 2015 reader survey of broadband ISP satisfaction, which found that customers of John Lewis’s broadband division and Zen Internet were the most satisfied with their service. Meanwhile all of the biggest ISPs could be found languishing at the bottom.

UPDATE Sky Broadband Suffers Outage in Essex After Fibre Optic Break

14th March, 2015 (1 Comment)

Customers of Sky Broadband’s Internet and phone services, specifically those who reside in and around the Essex area (North East of London), are currently experiencing a mix of performance and connectivity problems after a major fibre optic cable was broken near to BT’s Basildon telephone exchange.

EE’s Broadband Smart TV Service Gains Sky’s NOW TV Content

11th March, 2015 (3 Comments)

Customers of EE’s recently launched TV (IPTV) service, which is best taken alongside their fixed line broadband and phone bundles, may be pleased to know that Sky’s popular online TV streaming product NOW TV has been added to the content roster alongside all the usual catch-up TV and Freeview channels.

Morgan Stanley – Three UK and O2 Might Try Home Broadband Again

11th March, 2015 (5 Comments)

A new note from Morgan Stanley, the financial management firm, has suggested that one by-product of Three UK’s (Hutchison Whampoa) £10.25bn move to buy O2 from Telefonica is that the new combined business may “ultimately decide to explore an entry into UK fixed-line“.. again.

ISP Sky Broadband to Share UK Customer Details with Movie Piracy Lawyers

10th March, 2015 (8 Comments)

Customers of Sky Broadband, specifically those who are alleged to have last year shared unlawful copies of the movie ‘The Company You Keep‘ (TCYK) over public BitTorrent file sharing (P2P) networks, could soon be hit by letters demanding compensation from copyright lawyers.

Ofcom – Average UK Home Broadband Speeds Jump to Reach 22.8Mbps

26th February, 2015 (26 Comments)

The telecoms regulator has today published their latest Q1-2015 report into the real-world performance of the largest fixed line broadband ISPs and their customers across the United Kingdom, which found that the average download speed has increased by 21.93% over the past six months to top 22.8Mbps (NOTE: Most of this boost came from urban areas, with rural and suburban being fairly flat).

Sky and BT Spend £5.136bn on Huge Premier League TV Rights Deal

10th February, 2015 (33 Comments)

The on-going war between BT and Sky over broadband and TV content took another expensive leap today after both operators splashed a record amount of cash in order to retain their hold over vital Premier League TV football rights for the 2016/17 to 2018/19 seasons.

Virgin Media Criticise Rival ISPs and Sky for Offering FREE Broadband Deals

4th February, 2015 (16 Comments)

Cable operator Virgin Media, which likes to think of itself as a premium provider, has heavily criticised rival ISPs like Sky Broadband and TalkTalk for offering aggressively cheap “free broadband” promotions. The Liberty Global owned operator warned the situation was “completely paradoxical and ironic” because it risks damaging the case for investment in future upgrades.