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Articles for Category Tag - Sky Broadband

Sky to Close BE Broadband Email and Webhosting in July 2014

6th June, 2014 (0 Comments)

Customers who have been migrated from BE Broadband to Sky Broadband’s network, specifically those who had taken the extra BE Webhosting service, have been told that their old email addresses (@bethere.co.uk) and webspace will cease to function on 31st July 2014.

UK ISP Sky Broadband Must Try Harder to Deliver a Better Router

31st May, 2014 (12 Comments)

Over the past couple of years most of the big broadband ISPs have introduced new routers with modern features, such as support for the latest Gigabit capable 802.11ac WiFi standard, Gigabit LAN ports, IPv6, USB ports, 5GHz wifi and so forth (note: there’s some variance on these between ISPs). But not all have been as fast to keep pace.

TalkTalk, Sky Broadband and Virgin Media Add New Gift Credits and Vouchers

22nd May, 2014 (0 Comments)

The seemingly endless merry-go-round of special offers has continued this week with Sky Broadband, TalkTalk and Virgin Media all adding a range of new vouchers and gift credits, with some worth as much as £100, to attract new subscribers.

ICO Criticises Telecoms Operator EE UK for Nuisance Calls and Texts

20th May, 2014 (2 Comments)

The Information Commissioner’s Office has warned mobile operator EE that consumers have become tired of their nuisance sales calls and marketing texts, so much so that the regulator has even expressed concern about their “compliance with the law“. But there’s better news for BSkyB, which is now off the ICO’s poop list.

Broadband and Phone Outage in Wales Impacts 140,000 People

16th May, 2014 (1 Comment)

Customers on BT and Sky Broadband’s network experienced a 2 hour loss of both Internet and phone connectivity mid-yesterday morning after an unspecified fault triggered a “multiple exchange outage” that impacted services across parts of South Wales.

Sky Broadband Warns of Missing Screws Creating Faulty Power Adaptors

16th May, 2014 (2 Comments)

Sky Broadband warns that a “possible safety issue” has been identified with some of the Power Adaptors that were included with their small On Demand Connector for TV set-top-boxes and the Sky Wireless Booster product, many of which have been given away for free to existing broadband and TV subscribers.

BSkyB Confirm Interest in Sky Germany and Italy Acquisitions

12th May, 2014 (5 Comments)

BSkyB (Sky Broadband) has confirmed last week’s report that it has an interest in merging with Sky Italia and Sky Deutschland, which are all broadly owned and controlled by Rupert Murdoch’s 21st Century Fox (although Murdoch’s stake in BSkyB is just over 39%). But no agreement has “ever been reached“.

UPDATE ISPs Set to Agree Weakened Voluntary Internet Piracy Warning Letters

9th May, 2014 (15 Comments)

A new report claims that the United Kingdom’s four largest home broadband ISPs (BT, TalkTalk, Sky Broadband and Virgin Media) are expected to imminently agree a controversial new Voluntary Copyright Alert Programme of Internet piracy warning letters with the Motion Picture Association and British Phonographic Industry.

Sky Puts NOW TV Price Rise on Hold – Gives No Reason

4th May, 2014 (5 Comments)

Sky’s broadband-based NOW TV video streaming service, which includes access to ten major live premium TV channels like Sky One and Sky Atlantic via the Entertainment Pass, has put their 29th May 2014 plans for a 40% price hike on hold.

Sky’s Broadband NOW TV Entertainment Pass Sees 40 Percent Price Hike

1st May, 2014 (6 Comments)

Customers who pay £4.99 per month for the Entertainment Pass on Sky’s broadband-based NOW TV video streaming service, which includes live access to ten major channels like Sky One and Sky Atlantic, are about to be hit by a 40% price hike. The Sky Movies Pass will also suffer an increase.

UK ISP Sky Broadband Growth Slows to Reach 5.2 Million Subscribers

1st May, 2014 (3 Comments)

BSkyB (Sky Broadband) has today published the latest results for Q1-2014, which reveals that their broadband ISP platform has seen a sharp drop in growth after adding +70,000 customers in the quarter to total 5,197,000 (down from +110k in Q4 2013 and +111k in Q3 2013). But is this the shadow of free BTSport content or just a temporary blip.

Virgin Media UK Direct Mailing Advert Banned by ASA After Sky Complaint

30th April, 2014 (4 Comments)

A series of complaints by Sky (Sky Broadband) has caused the Advertising Standards Authority to ban a direct mailing promotion for Virgin Media’s broadband, TV and phone bundles, which omitted material information regarding the differences between the two services and failed to make adequately clear the basis of a £214.95 savings claim.

Sky Told to Stop Exaggerating Availability of Live Channels on NOW TV

23rd April, 2014 (5 Comments)

The Advertising Standards Authority has told Sky (BSkyB) to stop exaggerating the availability of paid live TV channels (Entertainment Pass) via their Internet-based NOW TV service.

UK ISPs Continue the War of Fictional Headline ADSL Broadband Speeds

16th April, 2014 (3 Comments)

Customers aren’t likely to notice much of a difference but the headline (advertised) download speed of Sky Broadband’s standard unlimited Internet access product has just been raised again from “up to” 16Mbps to 17Mbps, even though it’s still the same old ADSL2+ based connection underneath. No doubt more ISPs will soon follow.

UPDATE2 Sky, TalkTalk and CityFibre to Launch 1Gbps FTTP Broadband in York

15th April, 2014 (15 Comments)

In a major development two of the United Kingdom’s largest ISPs, TalkTalk and Sky Broadband (BSkyB), have “joined forces” with fibre optic infrastructure developer CityFibre to expand its existing Fibre-to-the-Premises (FTTP) network in the City of York (England) by launching a 1000Mbps capable “ultra-fast” broadband service to thousands of local homes.

Broadband Demand for Game of Thrones Knocks Sky NOW TV Service Out

8th April, 2014 (16 Comments)

Customers who pay £4.99 a month for the Entertainment Pass on Sky’s broadband-based NOW TV service now have more than those annoying “Rights Restrictions” messages (here) to worry about after the live broadcast of popular TV show Game of Thrones (Season 4 : Episode 1) caused a surge in demand that disrupted connectivity.

BT Sport Grabs Former Sky Broadband UK Boss Delia Bushell to be its MD

7th April, 2014 (5 Comments)

The battle for broadband and TV dominance between BSkyB and BT took another twist today after it was revealed that the latter had nabbed the former Director of Sky Broadband and voice services, Delia Bushell, to take the new role of Managing Director at its TV and BTSport division.