{"id":10600,"date":"2015-11-17T11:36:15","date_gmt":"2015-11-17T11:36:15","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=10600"},"modified":"2015-11-18T08:57:50","modified_gmt":"2015-11-18T08:57:50","slug":"uk-isp-plusnet-launch-new-hub-one-fibre-router-and-self-install-fttc","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2015\/11\/uk-isp-plusnet-launch-new-hub-one-fibre-router-and-self-install-fttc.html","title":{"rendered":"UPD2 Plusnet Launch New HUB ONE “Fibre” Router and Self-Install FTTC"},"content":{"rendered":"

Low cost ISP Plusnet<\/a> has announced the introduction of a new Hub One router for their “fibre broadband<\/em>” (FTTC<\/a>) customers, which features the latest AC spec WiFi<\/a> and also allows them to offer a self-install service like most of the other big ISPs have already been doing.<\/p>\n

<\/p>\n

Unfortunately we haven’t been supplied with a full spec sheet or a close-up picture of the new router (hopefully we can solve that for you very soon), although from what we’ve been told the Hub One<\/strong> appears to just be a re-branded HomeHub 5A<\/strong> device from BT<\/a> (details of that here<\/a> and here<\/a>).<\/p>\n

Plusnets Statement<\/strong><\/p>\n

From the 11th of November, Fibre customers will be changed to a Self-Install process and receive our latest hardware, the Plusnet<\/a> Hub One.<\/em><\/p>\n

This means it will no longer be necessary to wait in for an engineer to attend your property to setup the connection, and on the day your connection goes live you can setup the router at your leisure. This will help to speed up the provision of fibre for Plusnet<\/a> customers. This self install process will be available for all new Fibre customers and any existing ADSL<\/a> customers who upgrade to Fibre after the 17th of December.<\/em><\/p>\n

We have updated the site to provide customers with an estimated speed range for fibre rather than, rather than a single figure. This ensures that we give you the most accurate indication of what speed you can expect.<\/em><\/p><\/blockquote>\n

The move to adopt the same device as BT<\/a>’s Consumer division is perhaps the quickest fix for Plusnet, which has struggled a bit due to Openreach<\/a>’s plan to stop supporting their separate VDSL Modems (here<\/a>) and the need to find a suitable self-install compatible replacement.<\/p>\n

Previously Plusnet’s new FTTC<\/a> subscribers were simply given the not particularly impressive Hub Zero<\/strong> router (details<\/a>), which only supported ADSL<\/a> and thus still needed to be used alongside Openreach<\/a>’s separate VDSL Modem\/Router device as part of a Managed Installation.<\/p>\n

The new Hub One does of course integrate a VDSL modem, just like BT<\/a>’s HH5A (G.INP support on the 5A is limited), plus you still get 4 Gigabit Ethernet ports and a USB port for external storage devices. Sadly only new “fibre<\/em>” subscribers will get the Hub One and as such they won’t need an engineer (Managed) to visit for the installation.<\/p>\n

Meanwhile existing subscribers that want to upgrade will, for the moment, continue to receive the Hub Zero router. We understand that PlusNet are looking at providing this to existing customers too, although at present there\u2019s no official announcement or time-scale. We will try to get some more details.<\/p>\n

UPDATE 1:35pm<\/strong><\/p>\n

One of our sources has kindly furnished us with a picture of the new device, albeit from an earlier version than the one now shipping to customers (see article photo).<\/p>\n

Apparently the reason for using the HomeHub 5A as a basis, rather than the 5B, is simply because it’s all they had to work with at the time.<\/p>\n

We also understand that the BT WiFi<\/a> (FON) specific features are not supported by Plusnet’s device (no surprise there as those aspects aren’t shared between the two ISPs) and the HomeHub’s Smart setup routine has apparently also been disabled because it caused too many irritations.<\/p>\n

UPDATE 18th November 2015<\/strong><\/p>\n

Plusnet has kindly furnished us with the requested spec sheet, which is handy if you’re not already familiar with the HomeHub 5’s capabilities.<\/p>\n

Features:<\/strong><\/span>
\n\u2022 VDSL Support (No need for an Openreach<\/a> Modem for FTTC<\/a>)
\n\u2022 Dual band Wi-Fi
\n\u2022 Wireless AC
\n\u2022 Supports WPS for easy Wi-Fi setup
\n\u2022 Gigabit Ethernet (up to 1000Mbps wired)
\n\u2022 Built in help flows in the router user interface to help if the customer has a connection problem.
\n\u2022 Will be used for new Plusnet Fibre customers
\n\u2022 Fits through the customers letter box
\n\u2022 USB port for connecting storage drive
\n\u2022 Automatic setup, no need to enter customer details on first connection<\/p>\n

Tech Specs:<\/strong><\/span>
\n\u2022 Supports PPPoA, PPPoE, VDSL and WAN Ethernet
\n\u2022 4 x RJ45 10\/100\/1000Mbps LAN Ethernet ports
\n\u2022 1 x RJ45 10\/100\/1000Mbps WAN Ethernet port
\n\u2022 1 x USB 2.0 port
\n\u2022 Wireless 802.11b\/g\/n\/ac (Dual band \u2013 2.4GHz and 5GHz)
\n\u2022 Supports same SSID across 2.4GHz and 5GHz wireless bands (Default), offers option to change these individually
\n\u2022 Wi-Fi Protected Setup (WPS) support
\n\u2022 Automatic channel selection on 2.4GHz and 5GHZ wireless bands
\n\u2022 Wireless Encryption (2.4GHZ): WPA2 (Default), WPA, WEP 64\/40
\n\u2022 Wireless Encryption (5GHz): WPA2
\n\u2022 Wireless Channel operation (2.4GHz): 20MHz (Default), 40MHz
\n\u2022 Wireless Channel operation (5GHz): 80MHz (Default), 40MHz
\n\u2022 Power management \u2013 Hub functions are monitored and individually put into power save mode when not in use
\n\u2022 Dynamic DNS support
\n\u2022 IPv6 support
\n\u2022 UPnP Support<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Low cost ISP Plusnet has announced the introduction of a new Hub One router for their “fibre broadband” (FTTC) customers, which features the latest AC spec WiFi and also allows them to offer a self-install service like most of the other big ISPs have already been doing.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[55,84],"class_list":["post-10600","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-fttc","tag-plusnet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nUPD2 Plusnet Launch New HUB ONE "Fibre" Router and Self-Install FTTC - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Low cost ISP Plusnet has announced the introduction of a new Hub One router for their "fibre broadband" (FTTC) customers, which features the latest AC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2015\/11\/uk-isp-plusnet-launch-new-hub-one-fibre-router-and-self-install-fttc.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UPD2 Plusnet Launch New HUB ONE "Fibre" Router and Self-Install FTTC - 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