{"id":1103,"date":"2012-06-21T13:11:04","date_gmt":"2012-06-21T12:11:04","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=1103"},"modified":"2012-06-22T09:13:14","modified_gmt":"2012-06-22T08:13:14","slug":"major-bt-outage-hits-21cn-broadband-services-london-uk","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2012\/06\/major-bt-outage-hits-21cn-broadband-services-london-uk.html","title":{"rendered":"UPDATE Major BT Outage Hits 21CN Broadband Services in London UK"},"content":{"rendered":"<p>Several internet providers are reporting that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s core <strong>21st Century Network<\/strong> (21CN) and related broadband services have suffered a <strong>major loss of service<\/strong> in central London and the surrounding areas.<\/p>\n<p><!--more--><\/p>\n<p>At the time of writing there&#8217;s not much to go on, although <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> are describing it as a &#8220;<em>Serious Incident<\/em>&#8221; that is affecting their 21CN Wholesale Broadband Connect (WBC) services to multiple ISPs. The situation appears to be centred on the operators <strong>Faraday<\/strong> telephone exchange.<\/p>\n<p>The problem is believed to have started at around 11am today.<\/p>\n<p><strong>UPDATE 22nd June 2012<\/strong><\/p>\n<p>The problem, which hit a large number of people in the southeast of England and was caused by an unspecified <strong>equipment failure<\/strong>, was finally resolved last night. A separate equipment failure also affected services in Sheffield and that too has now been resolved. As usual some customers might need to reboot their router to reconnect.<\/p>\n<blockquote class=\"bq1\"><p><strong><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> Statement<\/strong><\/p>\n<p><em>Support teams have applied a fix to the network equipment and we are now able to confirm that full broadband services have been restored to all of our customers. Extensive monitoring will continue and this is to ensure stability of the service<\/em>.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Several internet providers are reporting that BT&#8217;s core 21st Century Network (21CN) and related broadband services have suffered a major loss of service in central London and the surrounding areas.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[69],"class_list":["post-1103","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-bt-openreach"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UPDATE Major BT Outage Hits 21CN Broadband Services in London UK - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Several internet providers are reporting that BT&#039;s core 21st Century Network (21CN) and related broadband services have suffered a major loss of service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2012\/06\/major-bt-outage-hits-21cn-broadband-services-london-uk.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UPDATE Major BT Outage Hits 21CN Broadband Services in London UK - 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