{"id":11040,"date":"2016-01-29T07:25:21","date_gmt":"2016-01-29T07:25:21","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=11040"},"modified":"2016-01-29T10:43:30","modified_gmt":"2016-01-29T10:43:30","slug":"uswitchs-2016-broadband-awards-praise-virgin-media-and-plusnet","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2016\/01\/uswitchs-2016-broadband-awards-praise-virgin-media-and-plusnet.html","title":{"rendered":"uSwitch’s 2016 Broadband Awards Praise Virgin Media and PlusNet"},"content":{"rendered":"

The annual uSwitch.com<\/a> Broadband Awards 2015 were held last night and suffice to say that two ISPs dominated the evening more than most, Virgin Media<\/a> and Plusnet<\/a>. Both providers managed to sweep a bunch of gongs in different categories, although Virgin clearly picked up the most.<\/p>\n

<\/p>\n

As usual the winners were picked by using a combination of feedback from some 5,000 “bill-payers and broadband decision-makers<\/em>“, broadband speed tests and the opinions of a unique judging panel, which broadly consisted of technology and consumer finance journalists from the BBC<\/a>, This is Money, The Times, The Guardian, Sky News, Stuff.TV, The Mirror and a few others.<\/p>\n

It’s particularly interesting to see that Plusnet<\/a> do so well, especially given the gripes about customer support and the loss of so many critical service features (e.g. 24\/7 phone support) that occurred last year. Despite all that they still managed to swipe the “Best Customer Service<\/em>” category.<\/p>\n

Elsewhere TalkTalk<\/a> and Sky Broadband<\/a> both won the “Best Broadband Innovation<\/em>” gong, which reflected their joint 1Gbps FTTH<\/a> broadband deployment in York with Cityfibre<\/a>.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Category<\/span><\/th>\nWinner<\/span><\/th>\nRunner up<\/span><\/th>\n<\/tr>\n
Fastest MobileBroadband<\/strong><\/td>\nEE<\/a><\/td>\nO2<\/a><\/td>\n<\/tr>\n
Best TV Streaming Service<\/strong><\/td>\nNetflix<\/td>\nNow TV<\/a><\/td>\n<\/tr>\n
Best Value Home Broadband<\/strong><\/td>\nPlusnet<\/a><\/td>\nBT<\/a><\/td>\n<\/tr>\n
Best Customer Service<\/strong><\/td>\nPlusnet<\/td>\nSky<\/td>\n<\/tr>\n
Best Broadband & Home Phone<\/strong><\/td>\nPlusnet<\/td>\nSky<\/td>\n<\/tr>\n
Best Broadband Innovation<\/strong><\/td>\nTalkTalk<\/a> \/ Sky Broadband<\/a><\/td>\nVirgin Media<\/a><\/td>\n<\/tr>\n
Best Broadband Provider<\/strong><\/td>\nVirgin Media<\/a><\/td>\nPlusnet<\/td>\n<\/tr>\n
Best TV Content<\/strong><\/td>\nVirgin Media<\/td>\nSky Broadband<\/a><\/td>\n<\/tr>\n
Best TV Provider<\/strong><\/td>\nVirgin Media<\/td>\nBT<\/a><\/td>\n<\/tr>\n
Best Broadband, TV & Home Phone<\/strong><\/td>\nVirgin Media<\/td>\nBT<\/a><\/td>\n<\/tr>\n
Fastest Broadband<\/strong><\/td>\nVirgin Media<\/td>\nBT<\/td>\n<\/tr>\n
Best Customer Rated Broadband<\/strong><\/td>\nVirgin Media<\/td>\nPlusnet<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

However it’s important to note that the winners and runners-up table for the uSwitch awards only included the market’s largest providers, which is perhaps to be expected given how uSwitch doesn\u2019t appear to list smaller ISPs on their website (e.g. Virgin might be the “fastest” national broadband ISP, but quite a few smaller providers offer far faster connectivity).<\/p>\n

We would have also liked to see some more detail and rational for how the various results were arrived at.<\/p>\n","protected":false},"excerpt":{"rendered":"

The annual uSwitch.com Broadband Awards 2015 were held last night and suffice to say that two ISPs dominated the evening more than most, Virgin Media and Plusnet. Both providers managed to sweep a bunch of gongs in different categories, although Virgin clearly picked up the most.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[150,474,405,84,66,475],"class_list":["post-11040","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-awards","tag-bt","tag-ee","tag-plusnet","tag-sky-broadband","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nuSwitch's 2016 Broadband Awards Praise Virgin Media and PlusNet - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The annual uSwitch.com Broadband Awards 2015 were held last night and suffice to say that two ISPs dominated the evening more than most, Virgin Media and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2016\/01\/uswitchs-2016-broadband-awards-praise-virgin-media-and-plusnet.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"uSwitch's 2016 Broadband Awards Praise Virgin Media and PlusNet - 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